Guest User
October 21, 2022
There was a problem in the reservation, but the lady at the reception didn't do anything, let alone help us. It wasn't the first time we experienced it, but while all the hotels were asking us what to do, the lady was trying to find solutions, I guess she had insufficient information about the business, so she didn't say anything other than saying that she didn't receive an e-mail. Customer discrimination is being made, I think if I was an Arab, the attitude of the lady would have been different.
Original TextTranslation provided by Google