4 Star Hotels in Orgeval

Nous avons organisé notre mariage dans la salle de réception du Novotel. Nous sommes ravis d’avoir choisi cet hôtel comme lieux de fête. Le service était impeccable, l’accueil également. Le repas était excellent. Et nous avons pu profiter de faire la fête et ensuite de dormir sur place ! L’équipe est d’une gentillesse et d’un très grand professionnalisme. Marie a été d’une grande aide pour que tout soit parfait le jour J. Je la remercie vivement également pour sa sympathie ainsi que toute son équipe. Les chambres étaient spacieuses et très confortables. Je recommande vivement. Allez y les yeux fermés ! Un grand merci à toute l’équipe pour notre mariage qui fut magique ☺️ Caroline & David

Big computer problem in the hotel when I arrived. Impossible for the reception staff to check any reservation. So they asked all customers who had booked online on another platform to pay the price of the room, for the time being, as a deposit. Now the only concern that may arise since the computer problem is, a priori, not resolved, is to recover this deposit because in the end I paid once on your platform and once at the hotel, moreover, full price!!!!!! The Accor group is a disgrace in terms of managing this problem and my heart goes out to the hotel staff who are totally abandoned by the Accor group. Shame on them !!!!!!

A trial ! After 3 hours of driving, we just wanted to settle down, put the children to bed and turn on the TV... We had reserved a family room via booking, children's room on the mezzanine, super nice in the photos, favorable booking reviews for a bonus first... Arrival on site, 9 p.m., no one at reception, a not very friendly security guard, who leaves you waiting outside in the cold with children, telling you that you have to queue to access the reservation screen, A chance for us , only one couple was waiting before us, When entering our reservation number, it was impossible to find us, phew a nearby intercom put us in touch with a very kind Mr. who gave us our room number as well as the code Door . Arrival in the room: clearly not vacuumed, dirty carpets, no baby bed despite my request to the resa (our 17 month old son had to sleep between us, we could not let him sleep on a bed high up on a mezzanine with a barrier that didn't close!) In fact, we were still able to wash the children in the bathtub, which by the way, made us laugh 😅, we tried to turn on the television: no more signal! ! Obviously not connected to the antenna! Several attempts by “playing” with the antenna cable.. but nothing! Too bad, no TV! No problem, we said we were going to plug in the phone but…. Impossible ! Chewing gum sticks in the socket! See photos For information on room 52, to be banned! This morning, despite a not great night, we said to ourselves that a breakfast before our Parisian getaway would be nice… But the reception hall plunged into darkness at 7am…. Ah it only opens at 7:30 a.m. on Saturday….. ok… thank you bye!!! Experience never to be repeated! We strongly advise against this BB hotel!