Andreas
April 30, 2024
When I arrived, three rooms were defective, dirty (black hair and stains everywhere) and some still had things from the previous occupant. The night porter was extremely friendly and tried his best. It finally worked with the fourth room. In total, it took 50 minutes until I had a normal room. He said he would inform the management and they would contact me, but that didn't happen. No one was informed when I checked out either. I think the hotel has serious management problems.
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