L'Alya Ninh Van Bay

L'Alya Ninh Van Bay Reviews

L'Alya Ninh Van Bay

Ninh Vân, Ninh Hoa, VietnamView Hotel Details
L'Alya Ninh Van Bay
L'Alya Ninh Van BayL'Alya Ninh Van BayL'Alya Ninh Van Bay
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L'Alya Ninh Van Bay Guest Reviews

4.6/5
Great
64 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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Positive reviews(63)
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Negative reviews(1)
Guest User
Lagoon Pool Villa
Stayed in Apr 2024
Couples
1 review
2.5/5
Posted on Apr 5, 2024
We stayed 3 nights in the hotel. While the location and the privacy met our expectations, the hotel is definitely not a 5*. It hasn’t been renovated for a long time, I almost fell off from the treadmill because it hasn’t been oiled for ages. Food is terrible, my husband and I got food sick during our stay. The food is very low quality and super oily with limited healthy options. Furthermore, it’s crazy overpriced for such low quality. Service was initially good, but regular miscommunications due to the level of English resulted in a painful check-out experience. Additionally they didn’t show interest that we were not happy with the check-out process or the feedback on the food as they didn’t even ask any details at check-out. Such a pity, it could be really a beautiful place.
Response from Property: Dear our valued guests,Thank you pretty much for choosing L'Alya Ninh Van Bay resort as your destination for this vacation.Our resort is located on a peninsula with a pristine beach providing you with a private space to relax. Besides that, we apologize for the things that caused you uncomfortable during your stay and also really appreciate your contribution to our resort construction regarding treadmill, food, etc. We are going to take note of all and work to improve it.We look forward to welcoming you back.Best Regards,L'Alya Ninh Van Bay
young
Hill Rock Pool Villa
Stayed in Jan 2023
Couples
11 review
4.7/5
Amazing
Posted on Mar 27, 2023
We loved everything about our vila. Every staff, including our butler, Mr. An was so sweet. The activities were very fun and relaxing. The food option was good as well. We would most definitely come back for another stay in the future!
Guest User
Lagoon Pool Villa
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 24, 2023
It is the best place where you can come to relax and retreat. I will come there again.
규규여행
Hill Rock Pool Villa
Stayed in May 2024
Couples
6 review
4.5/5
Great
Posted on May 10, 2024
Everything is good! If you want to relax in Nha Trang, I highly recommend this place!!!!! It was quiet and I could only hear the sounds of nature, so it was very healing!!! Please bring food in your carrier!! Take it all away when you check in and get it back when you check out!!!!! Be sure to bring ramen in your carry-on!!!!
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BrusYang
Hill Rock Pool Villa
Stayed in Feb 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 17, 2024
The hotel in Ningfan Bay has a seaside single-family villa. The entire hotel has more than 30 rooms, so even if the Spring Festival comes, it is very quiet. The overall style is wild, luxurious and escapist, suitable for people who like to take a vacation. There are not many Chinese people in the hotel, mainly Europeans, Americans, Koreans, and local Vietnamese. The butler I contacted was named Jayce. The service was very good, the response was quick, he spoke fluent English, and the communication was smooth. He received good reviews. There are also disadvantages. The hotel has been open for a long time, so the room facilities are relatively outdated. However, the flaws are not hidden. The villa is very large and has a very special room type experience. In addition, our family of three felt that the quality of the food in the hotel was average. Finally, I highly recommend the hotel’s jungle hiking. You must take part in it. The special landform and special experience are very popular with a 6-year-old child. This activity cannot be experienced in Sanya or Thailand.
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6/9
Response from Property: Dear BrusYang,Thank you so much for trusting to stay at L'Alya Ninh Van Bay Resort as your destination for this vacation.Our most valuable reward is to read that you have so much enjoyed your stay in our unique and stunning resort environment. The services we like to provide our guests have to pair with this level of exceptional natural gift. We will share your appreciation with our team especially Mr. Dat your butler. We believe that they will be happy and have more motivation to chase their passion in the future.Once again, we sincerely thank you for all your good words and L'Alya family looks forward to welcoming you again at L’AlyaBest Regards,L'Alya Management
Guest User
Two Bedroom Beach Front Pool Villa
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2024
A very beautiful hotel. Our butler is a very nice and handsome young man. The service is also very warm and considerate, making us feel at home. The hotel manager was also very nice and gave us very positive feedback on our suggestions. This time I took my whole family to the beach for vacation. The whole family was very satisfied with this hotel and left very good memories. If you have no problem communicating in basic English, I really recommend this hotel. It is very cost-effective. It should be noted that the meal portions are relatively large, so it is recommended to order smaller meals.
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Response from Property: Dear valued guests,Thank you for trusting to stay at L’Alya Ninh Van Bay and sharing your experience.It is a real pleasure to have you here and we are extremely excited that you appreciate the services provided such as Butler service, food and our pristine private beach... as well as the attention from our team members.We are looking forward to welcoming you back in this unique part of the World called L’Alya, "A little paradise"Sincerely yours,L'Alya Management
Liying
Two Bedroom Beach Front Pool Villa
Stayed in Oct 2023
Family
27 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The room is clean and tidy, with complete facilities. Many of the furnishings are hand-carved and very exquisite. The service is also very good. Whether you are ordering a meal in the room, or adding some ice cubes or water, it will be delivered within five minutes of making a phone call. I didn’t bring any cash with me this time, and I didn’t tip the housekeeper or the waiter, but no one gave me a bad look during the whole process, and the service was excellent👍 On the last day of departure, the housekeeper came to check the refrigerator and saw that a bottle of Coke was missing. I asked my family if they had any drinks, but everyone said no. I was a little unhappy, thinking that the hotel was deliberately looking for trouble, and even said a few unpleasant words to the housekeeper. Later, my mother said that she drank coke. She thought I asked her if she had drank coffee in the morning, so she answered no 🙈🙈 Diep, the housekeeper in our room, was really enthusiastic. He would come over every time and ask if there was anything he needed. He would always care for our family when he saw me near the lobby. Even though I was wronged when I finally left, he was not unhappy at all. He prepared a lot of bread and fruits for us, and kept smiling and waving when we left on the boat. Bye, I’m so touched 👍
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6/18
Response from Property: Dear Li Ying, greetings from Raya Ninh Van Bay Resort. Very happy to hear that you had a great time at Ninh Van Bay Resort. Thank you very much for your recognition of the quality of our facilities and services, especially the butler service. This is really great news for us today and we will be sharing these lovely comments with our team and especially Ms. Dipper Butler, we are sure she will be delighted to hear this and our team will miss you very much. . We look forward to your visit again. Warm Regards,L'Alya Management
Guest User
Lagoon Pool Villa
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 7, 2023
The lagoon villa we stayed in was amazing! The restaurant has delicious food and reasonable prices! A very pleasant family vacation! Children love riding bicycles on the island
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6/10
Response from Property: Dear our valued guest, greetings from Larya Resort Ninh Van Bay, it is a pleasure to have you with us and we are very happy to know that you had a great time here. We are very grateful for your recognition of our services such as the view of the villa, the restaurant, the delicious food and the facilities provided for your children. We look forward to your visit again. Warm Regards,L'Alya Management
Guest User
Hill Rock Pool Villa
Stayed in Apr 2024
Couples
27 review
4.5/5
Great
Posted on Apr 6, 2024
The beach environment is beautiful, and the butler service is attentive. However, the management and services in many aspects are not in place, and there is still a big gap compared to hotels of the same type.
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Response from Property: Dear our valued Guests,Thank you so much for sharing your experience after staying at our little paradise.We are really happy to get your appreciation of our pristine beach and butler service. Besides that, we also take note of your contribution to the thing that we still lack of and improved it to have excellent service.We look forward to welcoming you back.Best Regards,L'Alya Ninh Van Bay
Anonymous User
Lagoon Pool Villa
Stayed in Feb 2024
Family
5 review
3.2/5
Posted on Feb 19, 2024
The hotel has a good location and unique scenery, but the facilities are old and the decoration materials are cheap. I think it is not worth the price, especially since we are a family of two adults and two children. We originally booked a twin room, but we booked a total in Vietnam. Of the four hotels, only this one does not allow children to share a bed with adults. We arrived at 5 o'clock when it was still bright, and we were not allowed to go to the island until it got dark at nearly 7 o'clock. During this period, we proposed to add an extra bed like other hotels. To the older children, but they still disagreed. They kept negotiating and calling, and the replies were very slow. They had to wait for about twenty minutes for every call they received. The reply they got was ridiculous, asking us to open another villa, but we didn’t want to. Agree and then call and wait for a long time for a reply. The purpose is to sell us a bigger room and not let us stay if we don't agree. In the end, we had to double the price to upgrade two rooms. This forced consumption method is very disgusting. This is the worst hotel in Vietnam travel and makes me have a very bad impression of Vietnamese hotels. The service staff on the island are very warm and attentive.
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Response from Property: Dear Msshenly,Thank you so much for sharing your experience after staying at L'Alya Ninh Van Bay. We are really happy to get your appreciation of our warm and attentive staff on the island. Besides that, we will take note of your contribution to improving our facilities and decoration materials in the villa and we also sincerely apologize if anything causes you inconvenience. According to the accommodation policy of the resort, the children above 12 years old will be considered an adult. The Lagoon Villa allows the maximum number of guests to be 3 adults, but your whole family is 4 adults in total. So, the Lagoon Villa doesn't have enough capacity and space for 4 adults for accommodating. When reaching our Lounge, we would like to give you a little time to chill out after a long way to reach our resort with personal service of welcome cakes and welcome drinks before reaching the island to explore our unique paradise.Once again, thank you so much for your understanding for us and we hope to have an opportunity to welcome you back.Best Regards,L'ALya Management
kazuya
Hill Rock Pool Villa
Stayed in Nov 2023
Couples
24 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Overall it was very good. I can understand the price, but I think it would be better if people who are not used to animals (geckos) refrain from visiting!
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Response from Property: Dear kazuya,Thank you for choosing to stay at L'Alya Ninh Van Bay and taking the time afterward to share your experience. It is such a pleasure for us to know you had a great time with us. We look forward to welcoming you back.Best regards,L'ALya General Manager
Guest User
Lagoon Pool Villa
Stayed in May 2023
Friends
3 review
4.5/5
Great
Posted on May 28, 2023
This is a great resort, especially for couples on vacation. This place is quiet, romantic, has a very private space. Service staff very attentive. Very suitable for couples to go on vacation and propose. The food here is very good and reasonably priced. I will come back if I have a chance! Very pleased with this place. The spa experience here is also great. All in all, the feeling of staying here is great!
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Guest User
Hill Rock Pool Villa
Stayed in Mar 2023
Couples
3 review
5.0/5
Outstanding
Posted on May 25, 2023
The accommodation itself is surrounded by nature where you can completely heal, and the room condition was very good, so I was satisfied. I had dinner and breakfast and it was delicious.
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Yongjae
Hill Rock Pool Villa
Stayed in Dec 2022
Couples
1 review
4.5/5
Great
Posted on Dec 30, 2022
It's a good place to relax for a few days. However, to go out of the resort in the middle of the schedule, you have to reserve a boat, so be sure to tell the staff the day before and go out at 9 am and come back around 3 pm. The breakfast restaurant provided Western-style meals and simple Vietnamese food. It's not that the taste isn't bad, but it was a bit disappointing that there was only one restaurant to eat during the 4 days and 3 nights schedule. It is a good place for couples and families to quietly heal and rest as there is a light trail and a beach.
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6/20
Guest User
Hill Rock Pool Villa
Stayed in Jan 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 11, 2023
very nice experience The hotel is equipped with a Chinese butler Really considerate service Hotel ecology is very good There are many cute birds in the morning The squirrel came to wake you up The seaside swimming pool connects the sea and the sky So beautiful
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