Big4 Ingenia Holidays Phillip Island

I stayed for 2 nights and had a pleasant experience overall. The person in charge at the counter was helpful in explaining the cabin location and providing necessary information, making the check-in process smooth. The cabin itself was clean, and all the kitchen equipment was complete, which made our stay comfortable. However, I noticed that the facilities for kids were not as extensive as in other Big4 parks. The nearest town is Cowes around 15mins by car. Overall, it was an okay stay.

Always love Big 4 quality and customer services are great , we stayed at big 4 Ingenia philip island this time however still love the old style jumping pillows before more fun for kids. Best location close to everything and we have quality time there. Thank you for having us ✅

The beds were completely comfortable, 1 car parking, small bathroom so if your a bigger person take note but it was a good as it gets kitchen was dainty and sweet but was equipped well, cutlery, plates, washing up stuff And Microwave was great. Heating and cooling was well worth the for the quick change of temp. Close enough to everything. Thank you so much for a great experience we hope to come back again and enjoy Cabin 10.

***** for staff - friendly and helpful ***** for location ***** animal life - friendly water hens, bunnies, geese.. brought a smile to my face. *** for cabin. It’s was clean and tidy. I shouldve known that ‘budget’ was not going to be anything flash. That was my fault. What was annoying was that the bathroom sink was unusable due to extreme smells emanating from the pipes. And the smoke alarm was dodgy and one night went off at 4am, then again around 5am. Removed it and tried putting it back up when I woke - but it continued to scream. However when I informed staff they were extremely helpful. I’ll probably be back - I’ll just be more mindful what I book.

Roomy cabins on beautiful grounds! Both the cabin and the park grounds were neat and tidy. The walk to the beach from the park is quick with several beach paths, making this a great family destination. The staff were friendly and there is plenty to do at the park as well as on Phillip Island itself.

We stayed here for two nights. A lovely park with easy beach access. Perfect location to explore Phillip Island and the surrounding areas. The staff were so lovely, the amenities were spotless. We had a powered caravan site and the site was huge. Plenty of space. Will definitely be returning again!

We loved our trip away to Philip Island. The cabin was beautiful and clean, the kids loved the jumping pillow and playground. Only issue we had was we couldnt figure out how to use the stove top in the kitchen so we didn't end up getting to have our Pancakes. Would be good if you can leave the instructions on how to use it for guests.

The park itself is wonderfully maintained with plenty of clean amenities. The turf powered sites are perfect for caravans and campers and the access to beach is amazing. Unfortunately we won’t be back because we booked for the jumping pillow which is in fact now a jumping pad. The ingenia website and parks maps refer to a pillow and although this may seem trivial to a grown up it makes all the difference to a child! You can’t rent a go kart on the day of departure either so if you’re staying for one night (a Saturday night in term time for example) be sure to fit this in between the 2 hours of check in at 2pm and the go kart rentals closing at 4pm. But remember also that the games room closes at 5pm so chose those activities wisely. Phillip Island is one of our favourite places to visit and as there are so many other caravan parks to chose from at better value for money I think we’ll go elsewhere next time.