Labidaming
November 29, 2023
First of all, the facilities are very advanced, the breakfast is delicious, and the aunts are very enthusiastic. The disadvantage is that some of the dishes have no insulation measures, and some of the dishes were already cold when I went there at 7:40. Secondly, my check-out time was two o'clock in the afternoon, but the front desk called me on the day of check-out and told me that I would check out at twelve o'clock. After I checked Ctrip, it was indeed the check-out in the afternoon, so I called the front desk to communicate, but the front desk said Their hotel didn't show it. Later I said again that my software showed that I would check out at two o'clock in the afternoon. Then the front desk said impatiently, OK, it will be two o'clock, so please give me a good review. Then I reported it to Ctrip customer service, who quickly contacted the store manager for me. The store manager also communicated with me in time and apologized, and delayed my check-out until 6 o'clock. Finally, my room was a tail room. The store manager told me that the standard rooms in their hotel were both head and tail rooms, but I used the room upgrade privilege, which meant that the hotel did not upgrade me at all. I was still assigned the end room according to the original room type, and they didn't tell me in advance whether they could arrange for me to stay in the end room. Moreover, the right side of my room was the hotel's linen room. The staff came in and out, and the door opened and closed. It affects me a lot.
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