H2 Hotel München Messe

H2 Hotel München Messe Reviews

H2 Hotel München Messe

Olof-Palme-Straße 12, Munich, GermanyView Hotel Details
H2 Hotel München Messe
H2 Hotel München MesseH2 Hotel München MesseH2 Hotel München Messe
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H2 Hotel München Messe Guest Reviews

4.3/5
Very Good
89 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(89)
Positive reviews(84)
Reviews with photos/video(3)
Awesome stay(9)
Delicious breakfast(7)
Room was average(5)
Negative reviews(5)
Guest User
Comfort Double Room
Stayed in Nov 2023
Business travellers
12 review
4.0/5
Very Good
Posted on Nov 18, 2023
Located right opposite Messe. Good breakfast selection. Room are abit small in size.
Response from Property: Dear Guest,We are happy that you had a pleasant stay at our modern hotel and we would like to thank you for your great rating. Please come back again soon and allow us to enable your future abidance just as enjoyable. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
JACK-YANG88
Surprise Room (Depending on Availability)
Stayed in Apr 2024
Business travellers
25 review
5.0/5
Outstanding
Posted on May 9, 2024
The breakfast of this hotel is quite rich. Unlike other German hotels, which only have bread, they have vegetables and sausages, which are more suitable for Chinese tastes. The environment is quite good. There are large supermarkets and restaurants around. There are many snacks near the supermarket. There is a small lake next to it. The environment is quite beautiful and cozy at night. There is a subway station nearby, which is convenient to go to the main train station and other places. It is a recommended hotel. There is also a small playground for children nearby, where you can take your children to play.
Original TextTranslated by Google
Response from Property: Dear JACK-YANG88,We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
mery_11
Surprise Room (Depending on Availability)
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 30, 2024
Beautiful hotel and super breakfast 🤩 we had a good time and the location is also very convenient due to its proximity to the city!
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Jul 2023
Couples
4 review
2.5/5
Posted on Jul 21, 2023
Unfortunately, this stay was not very positive for us. To start with, the room was disappointing, 201 between a number of service areas. The sink was broken and the cracks looked like dirty hair, not really attractive. We stayed here for 3 nights and on day 1 the hygiene bags were gone, these were not replenished until our departure. On day 2 we left the key card in the holder. When he returned it was gone. Inquiries at the reception yielded nothing, but we did receive a new card without any problems. The idea that someone has our card and could be in our room all day just doesn't feel right The staff are not friendly and approachable, very unfortunate and not what you expect in a hotel Often things run out at breakfast, coffee machines that need to be refilled, not enough staff??
Original TextTranslated by Google
Response from Property: Dear Guest,We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Quadruple Room
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 25, 2023
Excellent service. A little far from the center, but it has 2 bus stops and one Subway stop nearby. We loved it.
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for giving us an amazing rating which is confirming the delightful impressions of your recent and pleasant stay with us. Please recommend us to your friends and come back soon for another wonderful time. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Nov 2023
Business travellers
2 review
4.0/5
Very Good
Posted on Nov 29, 2023
The room conditions are relatively simple, no paper towels, no English programs on TV, no kettle, the room area is relatively small, and the breakfast is OK
Original TextTranslated by Google
Response from Property: Dear Guest,thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you very soon in our hotel.Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Superior Room 1 Double bed
Stayed in Oct 2023
Business travellers
6 review
4.0/5
Very Good
Posted on Dec 22, 2023
The level of domestic express hotels, 7 days, not as good as Home Inn. The room is small, no toiletries and slippers, it feels a bit smelly. The advantage is that the breakfast is ok
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Oct 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The hotel next to the exhibition hall is a temporary stay for one night. The room is not big and you can park on the street. The hotel’s underground parking lot is 20 euros a night.
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Quadruple Room
Stayed in Aug 2023
Family
3 review
3.5/5
Posted on Aug 27, 2023
We booked a family room and as a family with two children we were given two rooms. The cleanliness left a lot to be desired in one room. Even after the complaint and rework, it was only partially better. Also the window could not be opened. We have also complained. But the error was not fixed during the stay. Not even after multiple requests. The breakfast is really simple for the price. I expect at least one Weißwurst breakfast in Munich. But the location was great. But there are also a lot of other hotels nearby. So I would not book this again.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your review of your stay in our hotel. We are happy that you felt comfortable with us overall and liked most of our amenities. We will immediately check your comments, for which we thank you but at the same time apologize for the inconvenience, and will consult with our responsible depar**ent heads accordingly. During a future visit, we would like to prove to you that you can feel completely comfortable with us and hope to see you again. Best regards, Your team from the H-Hotels, Thea Neumann- Online Reputation Manager
Guest User
Comfort Quadruple Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 12, 2023
Service was very good. Location great! And good breakfast. Family of 4 in a sound room. Well taken care of. We were here as a stopover on our trip to Croatia.
Original TextTranslated by Google
Response from Property: Dear Guest,We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Jun 2023
Business travellers
15 review
5.0/5
Outstanding
Posted on Jul 3, 2023
The location is very good, very close to the exhibition hall, the natural advantage is the location, and there is a shopping center next to it is also very good, if the conference is held, it should be the top choice
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Anonymous User
Stayed in Nov 2023
Business travellers
49 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Very close to the exhibition hall, very convenient
Original TextTranslated by Google
Response from Property: Dear Guest,Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay in best central location.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Stayed in May 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on Aug 8, 2023
Clean and tidy, rich breakfast, very close to the exhibition, convenient subway
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for the amazing rating on your recent stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Oct 2023
Business travellers
11 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Clean and tidy, rich breakfast
Original TextTranslated by Google
Response from Property: Dear Guest,Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Stayed in Dec 2022
Business travellers
8 review
4.7/5
Amazing
Posted on Feb 9, 2023
Live during the exhibition, very close to the exhibition hall, 600 meters on foot. It is a good choice to participate in the exhibition.
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager