The Beach Resort Sesoko by Hilton Club

The facility itself was very clean and I was very satisfied, but I was given a receipt with the deposit money deducted from the breakfast and dinner, even though I paid for them at the Hilton in a separate building. When I told them that I paid for both on-site, I was made to wait about 15 minutes and they brought me another receipt. However, I had received a receipt for dinner, so it seems that they were able to confirm it, but I happened to not have a receipt for breakfast, so perhaps because of that, they said, "Breakfast was not paid, so..." and brought me a receipt with the breakfast amount deducted. When I said that I was sure I had paid for both, I was made to wait about 15 minutes again, and they said that they had confirmed it, and returned my 20,000 yen deposit. I wondered if the data was on the computer, so it was impossible to confirm it so quickly. If that's the case, I thought it would be better to instruct customers to give receipts for when they definitely ate. The staff member said, "I understand if you tell me you don't need a receipt!", so I assumed that they could confirm it on the computer, and ended up waiting more than 30 minutes to check out. It's my fault for not getting a copy though... Also, when I handed over my card key at the reception upon checking in, I wasn't told that I had to hold the card over the elevator before pressing the button for the floor number. It's embarrassing to say, but I'd never stayed in such nice hotels before, so I didn't know how to use it, and only found out when I saw other guests doing it. I wish they hadn't assumed that everyone knew how to use it. When they were explaining the hotel to me, they also mentioned the Hilton members program three times, even though I had declined, and they kept insisting, "After all, it's definitely more advantageous to become a member!!" which I found quite persistent. The facility itself was very clean and I'd like to stay here again, so it was good, but I was a little disappointed with the attitude of the staff who helped me and their lack of explanation....

The soothing sound of the waves, beautiful scenery, and the luxury of doing nothing. It's a great way to escape from the hustle and bustle of everyday life. Of my one-week stay, I stayed indoors all day for three days.

It was my first time staying there, and I was a bit worried because there were many things I didn't know beforehand, but it was a very fulfilling vacation. I also participated in a live pop and folk music performance for two days.

The light bulb was out, the sink was clogged and had poor drainage, and dirty water from cleaning was still pooled in the sink when I entered the room. The door that I thought was closed after entering the room was not closed properly and there was a gap.

I felt that this was the worst Hilton Vacation Club hotel I have ever stayed at. Is it because of the location close to the Churaumi Aquarium that the occupancy rate is high without any effort? It seems that the staff training is not done properly. I have stayed in mainland America and Hawaii, so it may be pointless to compare, but the staff never smiled, and where is the concierge? It is a resort hotel, right? Nightwear was not replenished, dishes were left in the dishwasher, everything felt sloppy. To be honest, it was a disappointing hotel. It is a bit far to walk to the beach.

Until I arrived at the hotel, I had to adjust the schedule to suit the Hilton, and the explanation given to me when I was called in was only about what was convenient for me. Whenever I called to make a reservation, I was told, "Unfortunately, we are closed that day," and I realized that existing members were given priority when I arrived and could tell by the color of the bracelet I was given.

The best way to enjoy this hotel is to relax in the hotel. It doesn't have to be Okinawa, but it's best to make the most of the kitchen. There are no condiments in the room. I wanted to participate in yoga early in the morning, but I was too sleepy. LOL I feel refreshed. Next time, I'll definitely participate in yoga. The sunset is so beautiful. You can't see a sunset anywhere, it's so beautiful. The fireworks are bigger than you can imagine!! It's so beautiful, it's a wonderful 3 minutes. I definitely want you to see it.