Elizabeth
September 24, 2023
I came from Charlotte with my service dogs and they did not accept it, I felt discriminated and offended. They made me call my handle in the wee hours of the morning to explain why I had a service dog, they asked me to show all the information. I explained to them that it is a federal law which prohibits giving out information about my health situation. I suffer from ptsd and they even asked for my medical report. I do not recommend this hotel. It was a terrible and unpleasant experience. I hope people who have service dogs do not stay at this hotel.