Guest User
September 11, 2024
We stayed in the Ocean Front Suite. In the description of the room it says that one can get breakfast in the room and that the room is freshed up before the night. I assume they are referring to turndown service, but there isn't any. We were also informed that we could not get breakfast served in the room even its stated on the room description. The room was beautiful and clean except for the terrasse that hadn't been cleaned properly. Also, the joints in the corner of the railing was slipping apart. Some will love the beds, some will not. For me they were too soft but that is a personal opinion and not something I will use in the rating. The service is below average. They do answer most questions but not everyone seems focused and they do not provide all services they promise. The Spa is quite small, but views are great. Everything works nicely. The service was better here than in the rest of the hotell.