Moose Lake Lodge & Suites

First thing I noticed when I entered the hotel was the sign that stated that the pool / sauna area was closed. I was disappointed. I later found out that it has been closed for a long time. The second thing I was disappointed by that there was no elevator. Not a big deal just that I was unable to carry my suitcase up to the second floor. The staff person at the desk offered to carry it for me. Which was nice. I opened the door to my room and noticed 2 things, the room had a smell like spilled milk or something and it was super humid. The air conditioner was running and temp was chilly but still humid. I investigated the AC and pulled out the screens and both were thick with dust. I rinsed them off in the bathtub. In addition to the dust in the screens I could hear water in the air conditioner whenever it kicked in. That told me that the unit was not draining properly. It had been very hot for Minnesota at the time. I did not ask to change rooms being I had settled in already and didn't want to go through the hassle. I informed the desk person of these things upon departure. One thing I was confused about whs that I paid Trip.com $415 for the room when I booked it and the hotel gave me a reciept for $284.77 when I checked in. ?????? The positives: the bed was comfortable and the free breakfast had a nice variety.

Very reasonable rates. The room was clean and comfortable. My complaints are that there were not enough outlets so that I had to move the clock so I could plug in my C-PAP machine and also the toilet is very low so it was difficult to standup after using it.

Love location, no pool or hit tub. No refrigerator nor microwave. Soap terrible and no glasses.

Its a nice hotel for being in a small city..i would've given it 5 in the facilities category but they advertise having a pool and whirlpool but it hasnt been working for over 2yrs..The whirlpool is a luxury i always look for...

The toilet was running and the heater was loud when it came on but overall very satisfied since it was our first visit to Moose Lake. We will be back.

Lobby was clean. Beds not comfy, pool was down, good service, shower pressure not so good. No fridge or microwave in rooms. It was alright stay. 6/10

Always a nice place to stay for the weekend. Staff are always friendly.

Front desk Ann was very rude explaining why I needed to sign a credit card slip when I paid online, and the amount was different Went to our room, and it hadn't been cleaned. Didn't apologize, but happened to have another available.

We were not able to check in. The person at the desk would be needed to let you in your room and if you left they would need to let you back in. Did not seem secure so we would not stay!