Guest User
June 16, 2024
BEDBUGS ,eaten alive , i felt as if my skin was crawling,which kept me awake till 3:15 pm i checked my bed as soon as i got up,i photographed many dead Bedbugs i was disgusted,i headed straight to the Tui Rep with my photographs,she was lovely took my photos,straight to Reception and started a report,within 2 hours i recieved a brand new mattress to my room,Second time here ,very disappointed with some aspects,firstly the cleanliness of the bathroom ,Mould around the shower cubicle,that also leaked,not enough power points for phones tablets etc,the 1st week at dinner they are straight there offering you a drink once seated,second week nothing,this place caters for Germans not british,my Husband hated it,his 1st time,I was so impressed the 1st time,I wanted to take him but he said he wouldn't go back,he felt a waste of hard earned money,meal times are like a cattle market,German people pushing in and I felt suffocated,to which I voiced,I shouted,I can't breath,I won't be back,I will be speaking to my Travel agent,and My friend who is a Travel agent,I know she will deter people from booking here once I have shared my experience.