Castello Boutique Resort & Spa - Adults Only

Everything was good

And so our second stay is drawing to an end. It is rare for us to go to the same place twice so will we make it a third time? I really hope so! As before and the reason we have returned is down to not only the fantastic hotel in a great location but also the fantastic staff. Yes the hotel is spotlessly clean, the facilities are excellent and beautiful and the food is to an extremely high standard but our real thanks are to the staff, all of them and with a special mention to Jordan, Maria and Spyla. Thank you everyone at the hotel for making our stay so wonderful, you ALL make us feel really welcome, I expect we will return!

This was our 4th visit to Castello Boutique Hotel and Spa, we always visit early May to celebrate our Wedding Anniversary (48 yrs this time!)and we got a wonderful welcome from all the staff on arrival with a nice cool refreshing drink in reception and an invitation to join them on Easter Sunday for the Easter Feast. When we were shown to our room, we were amazed to find rose petals everywhere and a towel sculpture of two swans kissing on the bed! There was also a platter of fresh fruit, a bottle of wine, sweet pastry’s and a mini bottle of raki plus information on the hotel and spa. It was a lovely surprise. Our room was spacious with a lovely balcony overlooking the beautiful swimming pool. The bathroom was fantastic with 2 washbasins and a huge double shower with constant hot water and we also had very efficient air conditioning, which we were very glad to have on hot days. The cleaning ladies were fantastic, even though we were late risers, they came in each day, changed the bedding and towels and left the room looking beautiful, so nice to come back to. All the staff at Castello Boutique Hotel are so friendly and helpful and nothing is too much trouble. I cannot comment on the food as we ate out at the many lovely tavernas in Sissi and we never got up in time for breakfast. We did join in the Easter Feast which was buffet food and an amazing display of traditional Greek Dancing which we really enjoyed watching. This is a great hotel for couples who like peace and quiet and really good facilities with friendly staff and management.

This was our 4th holiday at the Castello but the first since Covid. We were worried that things might have been different but were delighted to find that it was even better than before if that is possible! We had a beautiful room overlooking the church and the pool which was kept spotlessly clean by Eleni - even though we were very late risers she always managed to clean the room before we returned. The pool was sparkling if a little chilly and the pool area and bar were a great place to read our books and relax over delicious lunches and very tempting Greek wines. Sam the bartender was a great host and always made us feel so welcome. The evening entertainment was excellent, especially the young violinist, and the breakfasts and dinners in the restaurant were all of a very high standard. But as before the biggest attraction was the staff. They were friendly, kind, professional and helpful - nothing was too much trouble for them. We had a family emergency when we were away and Sam and Spyla were so kind and concerned for us and very supportive. All the staff are stars but Spyla, Sam and Eleni were the brightest ones. Thank you all for making our holiday so enjoyable in spite of our problems at home.

A really great, well managed establishment. The rooms were spacious and clean. Everywhere is so easy to walk to. Some good evening entertainment at the bar during our stay. And even with a church (complete with bells!!!) right outside our window nothing spoiled our stay in this beautiful hotel. If you go be sure and visit the beach along Kalimera Kriti... only a 15 min walk. And have a cold beer in The Cactus Pub. However, the real USP of this place is the staff. They are all really friendly, helpful and more than happy to help. Super, super nice people. If I can I will return to this hotel one day... preferably soon.

My wife and I loved this hotel. The location was excellent and within an easy walk of some fabulous traditional Greek restaurants. The hotel was smart, modern and really clean. The staff attentive, polite and friendly. The resort centered around the communal bar area with Sam (head barperson) a joy to be around. What did we learn? and if we went back at that time of year what would we do differently?. Private transfer is a must. Flights arriving from Newcastle are late with a two hour transfer. Being at the end of the transfer train and with the UK time difference we felt it worth taking the transfer as the cost of the coach is deducted from the holiday price. Even then you do arrive at the hotel in the early hours. Although the hotel food is nice it is expensive compared to what you can get within a five minute walk. And not that traditional albeit I believe they do have future plans for more traditional nights. At our time of stay some couples had booked rooms with a private pool. Unnecessary. At this time of year the hotel pool was too cold to use and as a consequence so were the individual ones. The nicest rooms were on the front overlooking the church and above the pool area. Although our room with a mountain view was nice if we were to return that is where we would book. Trips booked with Jet2 provided better value than provided locally or by taxi. Taxis are very expensive. We went to Knossos and Spinalonga. Both good trips. The test is always would you go back and we would, however there is a caveat. A lot of building work ongoing in this resort and if we were to go back it would be sooner rather than later. I have a feeling that the new hotels being built will change Sisi's very authentic Greek charm and I'm not sure that's a good thing.

From start to finish, everything about our stay at Castello was amazing. The hotel is lovely - great pool, very spacious and comfortable rooms and great breakfast but it is the staff that really make this place. They treat you like family. We have never felt so at home away from home. Christina on reception rescued my phone from the taxi I had left it in on the way from the airport! She was always so helpful and kind and we absolutely loved her! When we had to go home I genuinely almost cried because she had been so good to us and we had got to know her so well. Sam on the bar in the evenings always made us laugh and gave us a sore head more than once! He is the life and soul of the party. Maria on the bar during the day was so lovely and chatted to us all the time, she made our last day feel really special. Aphroditi helped us hire a car and made the entire process super easy, she was always on hand for any questions. I could go on and on honestly! We are already looking at coming back here. Sissi itself is very chilled with lots of lovely tavernas to eat at. It's very close to Malia if you want to head there for a more lively day/night, which we did a couple of times easily in a taxi. Thank you to everyone at Castello for making our stay so memorable, we love you all and will be back! Elaine & Dan x

This is a an excellent 4 star hotel,spotlessly clean and very well maintained.Rooms were comfy and cleaned to a high standard.Breakfastwas good as was evening buffet despite some comments.Choice not huge but tasty.However the main reason we return to this hotel is staff,they are absolutely superb whether it is cleaning staff,restaurant staff,bar staff,receptionists even managers all genuinely go out of their way to ensure you enjoy your holiday.Special mentions though to Sam head barman plus Maria and Spyla in the restaurant.

Another great stay at this superb hotel. Thanks to Dimitrus Lampakis and his team, Eleni, Christina, Fotini, Jordan, Francin, Maria, Spiri and our lovely cleaner Eleni. Couldn’t fault a single thing. Always happy to return as it feels like home.