Fenfenmiao
December 5, 2023
The hotel is very new and the decoration is very luxurious. I have been traveling around the world for a long time. The hardware of this hotel is definitely of international five-star standard. And the price/performance ratio is very high.
The lobby manager, Manager Ma, knows both astronomy and geography. He has given us a lot of knowledge about local humanities and culture. We have learned a lot. Thank you! The security guard parking at the door and the female manager at the front desk are also very enthusiastic.
Disadvantages: Breakfast ends very early at 9:30, and some dishes are not fresh. There was a problem with some of the equipment in the guest room. The TV screen projection and toilet flushing were broken. The service staff came to knock on the door at 8:30 in the morning to repair. These are not friendly to guests who sleep in late. Details are not up to five-star standards.
When checking out, there was a towel stained with juice. The front desk said it was "contaminated" and I had to pay. Later, the manager adjusted it and didn't pay. Simply unheard of.
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