Hotels near Greenwich Reserve, Melbourne

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

Perfect location and nice staff. But that’s all. The room was completely different from the photos. There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor. If we knew this, we wouldn’t have booked this hotel. Location is perfect so I would recommend this hotel to people who don’t really care about shower.. Other rooms could be different and better than our room…

Very convenient, close to Victoria Market. Walkable to South cross station. Many shops nearby, 7/11 just down the street. There’s a Sarawak and Indonesia restaurant nearby within walking distance. Room was neat, but without any much necessities like toothbrush comb etc. Friendly staffs.. quiet place.

Nice location. Easy access to any attractions in town. All within walking distance. Friendly staffs and good environment. Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.

Lygon Lodge has always been my go to stay when in Melbourne. It has recently been sold and this was first stay since the sale. The new consortium have continued with the same warm welcome. Lovely reception staff. Improvements were noticeable. I like to stay in a particular room, and once again it felt familiar and comfortable. I have to commend the wonderful cleaning staff, each day they left my room spotlessly clean. Lygon Lodge is in a fabulous location. Close to everything the area has to offer, such as restaurants, cafes & bars, a fabulous arthouse theatre, and wonderful bookshop, amongst other fantastic shops. Public transport nearby. Lygon Lodge ticks all the boxes.

Everything from the location to the bed is perfect. The room decor is beautifully modern. An enormous amount of thought has gone into the hotels fit out. The room isn’t huge but it’s great for 2 people. Located In a quiet side street walking distance to everything that Fitzroy and Collingwood have to offer. Lots of trams close by to get you into town or into the burbs in minutes. I’d not hesitate to stay at the standard X again and would recommend it to anyone who loves to stay out of the CBD but still close to bars clubs restaurants transport and everything Melbourne can offer a visitor.

Facilities: Complete facilities and easy to use. Cleanliness: The room is clean and tidy. Environment: The room is bright and comfortable, and the viewing balcony can overlook the distant mountains and close views, which is refreshing. Service: The front desk staff is not on duty 24 hours a day, which is not very convenient for people who leave early and arrive late. Fortunately, Ms. Zhang Zhuo, who is in charge of guest room cleaning in this store, is very enthusiastic and provides considerate service. Not only does she keep the room clean and tidy, but knowing that we do not understand English, she patiently demonstrates and explains to us how to use several household appliances. Because we came to Australia to travel, we did not stay in hotels continuously for nearly a month, and we needed to store our luggage in the hotel at any time. Sometimes because we traveled early, the hotel front desk person had not yet gone to work, so Zhang Zhuo took the initiative to help us find a way to solve the problem. The front desk staff helped us with storage after work, which made us feel particularly warm and guaranteed our travel. We will continue to book this hotel in the future.

I had an amazing experience staying at the Mercure Doncaster! Firstly, the room was beautiful, clean, and fit for my short-stay business purposes. What I was most impressed by however was the customer service! My colleague and I needed to find a last minute venue for a business meeting with international clients, and the staff at Mercure very kindly accommodated us with one of their available meeting rooms free of charge. The room was spacious, well-organised, modern and the technology was extremely easy to use! The staff support and amenities allowed for a seamless experience which we were very grateful for. A special thank you to Isabella, the Reception Manager who saved the day (even offering to extend my checkout time to suit the time of our meeting).