Sheraton Melbourne Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Melbourne

Sheraton Melbourne Hotel

27 Little Collins St, Melbourne, Victoria 3000, Australia
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Immerse yourself in the energy of the city at Sheraton Melbourne Hotel. We welcome you with a superb location in the vibrant Paris End of Little Collins Street in Melbourne’s CBD; boutiques, cafes and iconic attractions including Princess Theatre and the Melbourne Cricket Ground are easily within reach. Sample European-inspired cuisine at Little Collins Street Kitchen, or recharge at our al fresco Terrace Bar, offering mesmerising city views. Indulge in a tranquil spa treatment or work out in our state-of-the-art fitness centre, followed by a swim in in the indoor lap pool. Host successful meetings, elegant weddings and engaging social gatherings in our six unique event venues. After a busy day in Victoria’s capital city, retreat to beautifully appointed hotel accommodation offering LED Smart TVs, complimentary Wi-Fi, Sheraton Signature Beds and sparkling marble bathrooms. We’ve thought of every detail to ensure your stay is unforgettable at Sheraton Melbourne Hotel.Show More
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hotel overview picture
Last booked 18 hrs ago
3.9/5Good·Great Location
In the center of city and Chinatown. Lots of eateries. Very comfortable stay.
Amenities
Golf CourseIndoor swimming poolSpaMassage RoomFitness RoomFreePrivate ParkingBarRestaurantCaféConcierge Car Service
All Amenities
Surroundings
Metro: Parliament
(160m)
Metro: Flinders Street
(1.0km)
Airport: Essendon Airport
(19.0km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two Double Room
6

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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Corner Larger Two Double Room with Garden View High Floor
7

Corner Larger Two Double Room with Garden View High Floor

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
Larger King Room with City View
5

Larger King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
Corner One Bedroom Larger King Suite with City View and Balcony
5

Corner One Bedroom Larger King Suite with City View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
King Room
6

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
King Room with City View
6

King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
Two Double Room with City View
7

Two Double Room with City View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
Larger King Room with Garden View High Floor
5

Larger King Room with Garden View High Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
Corner One Bedroom King Suite with City View and Balcony
6

Corner One Bedroom King Suite with City View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
Corner One Bedroom King Suite With City View And Balcony High Floor
6

Corner One Bedroom King Suite With City View And Balcony High Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
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Guest Reviews(62)

3.9/5
Good
Verified Reviews
  • Cleanliness4
  • Amenities3.7
  • Location4.2
  • Service3.8
T‍s‍z‍ ‍Y‍a‍n
April 16, 2024
I have finally talked to the manager at my 8th day staying. In this trip, I was staying at Sheraton for total 9 nights. It is a very bad experience. I have to call them almost every day about the room which is pretty annoying. First of all, don't expect Melbourne's five star hotel is like the other cites, however, I don't care it is fancy or not, but cleanliness is important to me. For the first day cleaning, need to ask them to come vacuum the floor as hairs are all over the bathroom. Second day, they have thrown my own towel, I know it is white and it wasn't on the floor, which they said only change those towel on the floor, but my towel size thickness quality are so much different that it shouldn't be mixed up so easily, and there is a japan flag logo. After talked to them, they said is hard to find and bought me two new towel, which it is not that helpful as it is too big and thick to bring is to travel. And then at the next couple of days, need to call for shower cap, lotion and slippers, their slippers are thin one that need to change at least once in two days especially if you have sweaty feet. of course, on those days, bathroom have never been vacuumed, it is like if you didn't requested they wouldn't do it. and the non the 7th days, when I got back to the room at night, the room hasn't been tidied up at all, towels are on the floor, bedsheet was still messy, so I called them and asked why no-one cleaned my room. first thing they asked it have I put the do not disturb one I said no, then they said they can ask someone come up to clean now which was like 8.30 pm at night, which I just got back after whole day out and wanted to rest. After the call, I realised they have came to my room as the bins are cleaned up and they have placed two new bottle of water, so they have came in but left without finished their job! On the 8th day, I have left the key and went to the check in counter for the key, I walked to them and told them I left my key, and then I gave them my room number, they just gave me a new key without asking me my name and checked my ID or anything. This wass super a horrible staying experience!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 19, 2024
Made a mistake with getting breakfast.. stale bread, coffee machine was broken, food was bland. Only good thing was the chia pudding and juice selection. Staff service was inadequate and makes you feel ignored. Room was clean but pretty sure the bathtub was not cleaned from previous usage as there was soap scum/dirt on the sides. And no body soap.
K‍a‍r‍i‍n‍a
April 15, 2024
Cannot fault the staff however the amenities need overhaul. The rooms TV didn’t work was advised couldn’t be fixed until the following day. Went to use hairdryer to find out no power points on that side of room were working. Again advised cant be fixed straight away. Had to use TV as a mirror for blow drying hair! Then we continued to get calls after 10pm from reception checking if everything was alright despite being told it cannot be fixed. Really disappointing. On a positive to GM and receptionist Cheryl were outstanding in trying to assist and did remove some charges.
A‍n‍d‍r‍e‍ ‍Y‍e‍o
October 1, 2023
In the center of city and Chinatown. Lots of eateries. Very comfortable stay.
S‍a‍r‍i‍t‍ ‍K‍a‍n‍o‍r‍n‍v‍a‍t‍e
March 19, 2024
The staff are very caring. The hotel is clean and nice.
B‍e‍e‍ ‍L‍o‍o‍n‍g
August 21, 2023
Prepaid S$575.33 for booking a room for 2nights from May 22-24. Front desk charged to my credit card again upon checkout for A$586.16 (S$543.59). He didnt realise the double charge until I brought to his attention. He apologised and reversed the charge, & assured me there wont be a credit card admin fee charged. However, when I received my credit card statement, it shows I was charged S$39.04 being FX & bank fee for the mistake the front desk staff made. I’ve been following up with Sheraton MEL since July 10 on this matter but no news after July 26 when I gave the bank information as requested by Mr Kajal Gaurav to process the refund. Till today Aug 21, I have yet to receive the refund. I have emailed several times to Sheraton but no one is replying. I am still waiting to hear from anyone copied in the email correspondence to provide an explanation and if I will still be receiving $39.04. Meanwhile, I’d still like to thank David, the housekeeping staff, who was extremely helpful during my stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2023
The best view in town!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 4, 2024
Staff was not sufficient on New Year day!
M‍a‍h‍m‍o‍u‍d
December 17, 2023
Great place to stay and really clean

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 07:00-11:00 Open
AgeFee
Children 3 years old and under
Free
Children 4–12 years old
AU$ 19.50 (approx. S$ 17.17) per person
Children 13–17 years old
AU$ 39.00 (approx. S$ 34.34) per person
Adult
Buffet:AU$ 39.00 (approx. S$ 34.34) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2014
  • Number of Rooms: 174
Immerse yourself in the energy of the city at Sheraton Melbourne Hotel. We welcome you with a superb location in the vibrant Paris End of Little Collins Street in Melbourne’s CBD; boutiques, cafes and iconic attractions including Princess Theatre and the Melbourne Cricket Ground are easily within reach. Sample European-inspired cuisine at Little Collins Street Kitchen, or recharge at our al fresco Terrace Bar, offering mesmerising city views. Indulge in a tranquil spa treatment or work out in our state-of-the-art fitness centre, followed by a swim in in the indoor lap pool. Host successful meetings, elegant weddings and engaging social gatherings in our six unique event venues. After a busy day in Victoria’s capital city, retreat to beautifully appointed hotel accommodation offering LED Smart TVs, complimentary Wi-Fi, Sheraton Signature Beds and sparkling marble bathrooms. We’ve thought of every detail to ensure your stay is unforgettable at Sheraton Melbourne Hotel.

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sheraton Melbourne Hotel?

Prices at Sheraton Melbourne Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sheraton Melbourne Hotel?

The closest airport is Essendon Airport. It is 19.0km from the hotel and approximately a 30 minutes journey by taxi.

What are the check-in and check-out times at Sheraton Melbourne Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Sheraton Melbourne Hotel provide airport transfer services?

No, the Sheraton Melbourne Hotel doesn't provide airport transfer services.

Does Sheraton Melbourne Hotel have a swimming pool?

Yes, Sheraton Melbourne Hotel has a pool. Pool type: Indoor Swimming Pool.

Does Sheraton Melbourne Hotel have fitness amenities?

Yes, Sheraton Melbourne Hotel has fitness amenities.

Does Sheraton Melbourne Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Sheraton Melbourne Hotel have non-smoking rooms?

Yes, Sheraton Melbourne Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Sheraton Melbourne Hotel provide breakfast?

Yes, Sheraton Melbourne Hotel provides breakfast.

Does Sheraton Melbourne Hotel have a restaurant?

Yes, guests can eat at: Restaurant, Café.

About This Property

Nearest AirportEssendon Airport
Distance to Airport19.02KM
Nearest Train StationParliament Train Station
Distance to Train Station0.14KM
Nearest Metro StationParliament
Distance to Metro Station0.16KM
Average Price FromSGD510
Hotel Star Rating5