I took my mother on a vacation of a lifetime in May, and after several days of travel from the western US, we finally arrived at the Sands. We were picked up from the airport and the driver was very nice and got us to the hotel, and once we walked in, we were blown away. The reception area was beautiful and the views spectacular. We were shown our room and it was spacious, and clean with great views out the balcony. As we put our items away a gentleman came to give us a Covid screening. (we laughed because he was wearing a lab coat...) We relaxed by the pool, or played in the water and the staff was always making sure we had everything we needed. The food was very good, but some things were better than others. It was fun to try new dishes that are not part of the cuisine at home. On our first evening my mother wanted wine, and Rahja was very helpful and found her one. From that evening onward, he came to talk to her each meal and made her feel like the most valued visitor there. They laughed and joked a lot. He found her a few more bottles during our stay as well! He was by far her favorite staff member. Soudesh was of great assistance to us, booking off site adventures for us, and arranging transportation. He also asked the kitchen to make me some of their banana jam to take home, as I loved it so much. We used the spa as well, and my mother got the best massage, and mine was only mediocre. The beach at the Sands is also the best along that shoreline, so it's much easier to walk on than further down as it bites into your feet a bit. What made the Sands so nice is how warm and caring the staff was. They felt like family and they seemed to really care about you and really wishing you to have a great vacation. We stayed on the opposite shore after a trip to Reunion Island, and missed that, and wished we were back at the Sands. If I am able to return to Mauritius, I would definitely pick the Sands for my stay!
Excellent
1 Reviews