Gold Crest Hotel

Great cooperation especially I asked for pure vegetarian food for 10 days. Food were being delivered to my room. Extra mattress was given and placed on the floor upon my request.

Please do not book at this hotel. They are robbers do not part with any money until you see your room. Online it showed nice rooms, pool, spa, wellness center and others. I arrived tired and they told me that they had no pool spa or wellness center. I asked to leave and they said that I needed to pay because my reservation was confirmed. I asked if I could rest first then call the travel agent to sort things out. They refused and said i had to pay. I paid and when I went to see them the next day to cancel the room they refused. My room had mould in the roof and bathroom. Ants and cockroach was in the bathroom as well. I reported all of this and they still wouldn't refund me. You are miles away from the beach and just stuck in the city. They eventually offered me 50% back off a 10 day stay that I had remaining. I had already stayed 4 days trying to sort things out. I've done nothing in that time because I've been too stressed out. I eventually called the police who told them to call the manager to come and sort it out. The manager never arrived and said he would come the following day. Leaving me waiting all day. Please avoid these thieves it's been absolutely hell. This was a dream holiday and has been spoiled by them.

Staff is excellent just a bit noisy and too close to the market parking is not close have to walk at night out side the property is not to safe just need to be conscious

Hotel is located near quatre bornes so the metro is nearby, hotel staff is very cooperative and friendly. Some maintenance is going on but then it is for the betterment of the hotel. Everything is nearby shopping, coffee, pizza. We tried Mauritian food that was really good From my side overall raring is 4 out of 5