Disappointed this time around.
Our first visit was excellent, we were greeted by a lovely team of ladies that worked really well together and made the experience really friendly, inviting and enjoyable.
This time around the lovely ladies had gone and the team were rude at times. On check in we were not advised that breakfast was only served until 9.30am (which is very early for a wkd at a hotel) so when we arrived for breakfast at 9.40am we were made to feel uncomfortable and told we were late! Eventhough the menu actually states breakfast is served until 11am! We were then having to ask for glasses, spoons and there was no bread left for toast!
The evening prior, following our meal, the coffee machine had been switched off before 9.30pm so my daughter was unable to have a hot chocolate before bed. Good luck to anyone wanting after dinner coffees!
In addition there was a large, sharp piece of plastic in my daughters egg at breakfast.
We were celebrating a birthday for the weekend break, so very disappointing on this occasion. We will not be returning.