Hilton Birmingham Metropole Reviews

Amazing hotel. So close to where we was going as we came from Wigan for the 50 cent concert. The lady who checked us in was more than helpful.

Great location for the nec and resort world. Big rooms, reasonable price

It was such an amazing experience. Excellent customer service and will not hesitate going back or visiting the other Hilton destinations across the globe 👍🏽

Good hotel… Breakfast was nice… Didn’t try the restaurant… Didn’t go to the pool as surcharge was more than I was willing to pay

Very short stay, was in an excellent location to where we needed to be for the convention we were going to. Wish I knew about the online check-in as there was a massive queue but overall was good 😊

Very eased with room, comfortable bed, all amenities. Great breakfast, lots of choice.

Overall good

Stayed here for one night when we went to a concert at the nearby Resorts World arena. Nothing negative to say, it was fine for the night, we didn't eat hear but had a couple of drinks in the bar.

The room is quiet, the view is nice, the hotel swimming pool is 10 pounds for guests, and the spa needs to be reserved in advance. It is about a 25-minute walk from the train station and across from the NEC exhibition hall (with luggage). Taxi ride from the airport is 13 pounds (2.4 kilometers). You need to bring your own toiletries, a hot water bottle, and no slippers.

The facilities are old and the toilet has low power. But it's close to NEC and convenient.

The room decoration is a bit old, but the service is very enthusiastic, and the breakfast is a normal English breakfast~ For business travel, it is still a little far from the exhibition hall~ I would like to praise the Ctrip customer service lady here. I told the lobby that I wanted to refund one night's accommodation, and the lobby helped me with it. But maybe the communication was not good, and the money was not refunded after checking out. It was the lady who helped me keep communicating, and finally refunded one night's accommodation. Thank you!

When traveling on business, it is close to the Convention and Exhibition Center, so it is very convenient to travel. Hilton's facilities are almost the same, everything is available, and the environment is also good. I often choose Hilton when traveling on business. It is quite satisfactory.

Close to the airport, new facilities, relatively comfortable. This time it was a hotel organized by the company for a meeting. The meeting was also held in the hotel. It felt good. I will come back if I have the opportunity.

I stayed at the Hilton for 2,000 cents per night and booked 2 rooms a day for many days. Mineral water was not provided in the room. So I went to the front desk to ask for water and was told that only platinum members would be given it.