Guest User
January 31, 2024
Superficially impressive but aging and completely soulless. The rooms are shabby. The drains seem dodgy, so some areas are somewhat smelly. A single tiny lift at each end of the building, and lights not working in the stairwell. The dinner provided (as part of our package) was agreed be all to have been truly awful. Breakfast isn't great either. Desk staff are unfriendly and unhelpful (unlike the cleaners who seemed lovely, and do a good job). There is (atJan '24) noisy building work being undertaken on adjacent hotels. Finally, the Fawlty Towers moment.. the restaurant manager gave the staff an exceptionally loud 10 min rollicking in the restaurant (not outside, or the kitchen, or or..)! This place seemed to be used by tour providers (so, no doubt, offering them deals), but there are very many hotels in this part of the city.. I suspect most of which will try considerably harder for their guests.