Guest User
August 17, 2023
Before our delightful experience at Club Amaris, my friend and I had endured a disappointing stay at the neighboring "The Supreme Hotel." We arrived at Club Amaris on July 16th 2023, seeking refuge from the lackluster accommodation and terrible food and staff at The Supreme Hotel. Our first encounter was with Jacob, the restaurant manager, who extended a warm welcome and offered us the freedom to dine and utilise the facilities as we pleased. As we settled into the poolside restaurant, Jacob efficiently took our orders, and the meal that followed in just 15 minutes was nothing short of a culinary delight. The prices, despite the incredible quality, were surprisingly reasonable. During our meal, a casual inquiry to Jacob about the possibility of securing a room for 10 nights resulted in an unexpected turn of events. He quickly informed us that the reception staff were aware of our situation and willing to help. Following our satisfying brunch, we ventured into the hotel lobby, where a pleasant surprise awaited a well-suited downstairs room, complete with a necessary lift to all floors accommodating my friend's Diabetes related condition affecting her feet and legs. The option for air conditioning came at an extra £50, but remarkably, they went above and beyond by upgrading us to an apartment with a kitchenette, all for the same cost. The decision was a no-brainer, and we eagerly embraced the opportunity. The apartment exceeded our expectations, and at just £385, we secured a 10-night stay that felt like a true bargain. The experience at Club Amaris, from the warm welcome to the generous accommodation, was a stark contrast to our previous ordeal, and we couldn't have been more pleased with our decision. During our memorable 10-night stay at Club Amaris, the staff consistently went above and beyond. Their engaging banter by the pool and attentive service, even taking orders while we were swimming, made each moment enjoyable. Yunus, Firat, Jacob, and the team, including the cheeky boy Yunus, truly shaped our holiday experience with their perfect blend of humor and professionalism. Yunus, the capable handyman, promptly addressed any room issues without hesitation. The culinary offerings were equally impressive, featuring delightful food and even ice cream. Meals were available throughout the day. Their room service was convenient as well; a simple call for morning coffees added to our daily room tab settlement. Although sun loungers vanished by 5am, the accommodating staff under Jacob's leadership ensured late risers like us were accommodated with spare beds. Their dedication to guest comfort was evident in their prompt response to any request. We were consistently met with a willingness to fulfill our needs. In the end, the entire Club Amaris team transformed our vacation into an unforgettable experience, a complete contrast to the neighboring less than pleasant lodging. We extend our heartfelt gratitude for a holiday that exceeded all expectation