Courtyard Melaka Reviews

Response from Property: Dear Zizie,Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed our breakfast offerings and found our buffet spread to be nice. We strive to provide a variety of delicious options to cater to our guests' tastes and preferences.We apologize for the absence of a movie channel in your room. We understand that in-room entertainment options are important for our guests' enjoyment and relaxation. We will take your feedback into consideration as we continue to improve our amenities and services.We appreciate your positive comments about the other aspects of your stay. It is our goal to provide a pleasant and comfortable experience for all our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your positive comments about the spaciousness of the room and the overall cleanliness of the property.We apologize for any inconvenience caused by the smell of the pillows. Maintaining a fresh and comfortable sleeping environment is important to us, and we will address this issue to ensure it does not recur in the future.We are delighted to hear that you would consider staying with us again if you return to Malacca. It would be our pleasure to welcome you back and provide you with an even better experience.Thank you for choosing our hotel, and we look forward to serving you again in the future.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you had a good experience and found our hotel to be clean. Maintaining a clean and comfortable environment for our guests is one of our top priorities.Our hotel is just 2km away from the city center and we do provide shuttle for easy access.We are glad to hear that you enjoyed our swimming pool. We believe that providing amenities like a swimming pool adds value to our guests' stay and enhances their overall experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Nicol,Thank you for choosing to stay at our hotel and for sharing your positive feedback. We are thrilled to hear that you found our building to be very new and clean. Maintaining a fresh and inviting atmosphere for our guests is important to us.We are glad that you found our lobby parking to be spacious and convenient. Providing ample parking facilities is part of our commitment to ensuring a hassle-free experience for our guests.It is delightful to hear that our staff were helpful and friendly during your stay. We pride ourselves on delivering exceptional service and creating a welcoming environment for our guests.We are pleased that you found our gym to be new and well-equipped. We believe in providing modern facilities to enhance our guests' wellness experience during their stay.We are honored to be your preferred hotel in Melaka and appreciate your loyalty. It would be our pleasure to continue providing you with memorable experiences in the future.Thank you for being our guest, and we look forward to welcoming you back soon.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Sharon,We're delighted to hear that you and your family had a very comfortable and peaceful stay at our hotel! It brings us great joy to know that you all thoroughly enjoyed your time with us.Thank you for the wonderful feedback. We are thrilled that our hotel was able to provide the perfect environment for a relaxing and rejuvenating getaway. Hearing that your families love our hotel and that you plan to come back again is the highest compliment we can receive.We truly appreciate you choosing our hotel and look forward to welcoming you back in the future. Your satisfaction is our top priority, and we will continue striving to deliver exceptional experiences for all our guests.Thank you again for the kind words. We're grateful for the opportunity to have hosted you and your family, and we can't wait to have you back.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us.We're glad to hear that overall, everything was satisfactory during your stay. However, we note your comment about the room size being a bit small.As an urban hotel located in the heart of the city, we try to maximize the available space to provide a comfortable and functional environment for our guests.We will certainly take your feedback into consideration as we continuously look for ways to enhance our guest experience. If you do choose to stay with us again, please don't hesitate to request a room type that better suits your preferences, and we'll do our best to accommodate.Thank you again for your feedback. We value all input from our guests as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Boon Teck,Thank you for your feedback. We appreciate you taking the time to share your experience with us.We will ensure that our team is trained to proactively communicate this information to all guests upon check-in, so that they are aware of the free parking option.Thank you again for your feedback. We appreciate you helping us identify areas where we can improve the overall guest experience at our hotel. We look forward to welcoming you back and providing an even more pleasant stay in the future.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Guest, Thank you for your detailed feedback on our hotel! We are glad that you were impressed by the lobby atmosphere, spacious space and new facilities. Our staff are all very friendly and will do their best to provide you with excellent service. We are glad that you enjoyed the beautiful view of the infinity pool. We apologize for the problem of soundproofing in the room and the noise in the corridor. We will take your feedback seriously and work hard to improve the soundproofing facilities to provide a better accommodation experience. At the same time, we will also pay attention to the waiting time of the elevator and seek improvements. Overall, we are glad that you think our hotel is good value for money. Your evaluation is very important to us, and we will continue to improve to ensure that we meet your expectations. Thank you again for your feedback and hope to have the opportunity to welcome you again and provide you with a more pleasant stay. Sincerely, Courtyard by Marriott Melaka

Response from Property: Dear guest, thank you very much for your feedback! We are delighted to hear that you had such a positive review of our hotel. As a newly opened hotel, we attach great importance to maintaining a clean and comfortable environment and providing excellent service. Our team is committed to providing attentive service to our guests and making you feel at home. We will continue to work hard to ensure that our services always meet your expectations. Thank you again for choosing our hotel and we look forward to providing you with a pleasant stay again in the future. Sincerely, Courtyard Malacca Hotel

Response from Property: Dear Farhan,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel. We're glad you found the room spacious and well-designed, and we're delighted that you received a room upgrade.Our staff takes pride in providing friendly and helpful service, and we're pleased to know that they made a positive impression on you. We'll make sure to pass along your compliments to our team.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear guest, thank you very much for sharing your pleasant experience staying at our hotel! We are happy to hear that you were satisfied with your ocean view room and hotel facilities. We have always been committed to providing a quality accommodation experience to ensure guests feel comfortable and convenient. Our team attaches great importance to service quality and treats every guest with enthusiasm and professionalism, from security guards to front desk staff. We are delighted that you expressed your appreciation for our employees. At the same time, our hotel is located in a quiet location, allowing you to enjoy a peaceful environment without being far away from Malacca's lively attractions, such as Jonker Street. We hope you enjoy exploring the local culture and cuisine during your stay. Thank you again for choosing to stay at our hotel and for your appreciation of our services and facilities. We look forward to welcoming you again and providing you with more wonderful stay experiences. Sincerely, Courtyard Malacca Hotel

Response from Property: Dear guest,Thank you for your positive feedback! We're delighted to hear that you had a great stay at our hotel while visiting Malacca. Providing friendly service and exceptional hospitality is our top priority, and we're glad that our staff made you feel welcome and well taken care of.We appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another wonderful stay.Best regards,Courtyard by Marriott Melaka

Response from Property: Dear Bravodog12345678,Thank you for sharing your feedback about your stay at our hotel. We're glad to hear that the hotel was accommodating and responsive to your request to change rooms after one night due to noise issues. We understand the importance of a peaceful and comfortable environment for a restful stay, and we apologize for any inconvenience caused by the noise from the air conditioning fans on the top floor.On a positive note, we're pleased that you enjoyed the nice views from your room. Providing a pleasant and enjoyable experience for our guests is our utmost priority, and we appreciate your recognition of the views offered by our hotel.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another pleasant stay.Best regards,Courtyard by Marriott Melaka