Guest User
October 22, 2023
THIS HOTEL IS AWFUL AND NOT ALL INCLUSIVE AT ALL ( writing on behalf of a family member who went for 10 days solo ) Wouldn’t even call this place a hotel absolute living nightmare - do yourself a favour and please read this review This hotel is falsely advertised and doesn’t reach any standards at all. Please don’t go here unless you want to have a horrible time and be disappointed. STAFF AND ROOM- staff were unhelpful and rude there was no hospitality, and they didn’t show me to my room. After getting into my room, I was then asked to pay 20 euros for my safe and 5 euros for my key which I was disappointed with as this should be a standard requirement. The room I booked had a seaview this was not a sea view room at all my view was a car park, my room was standard and tiny with no facilities at all- no kettle or coffee making facilities and nothing to wash with the air on was leaking making the room absolutely soaking I was constantly had to dry it. I payed extra for a seaview room. All I could see was cars no seaview at all I asked to be swapped because of the air on and the room not being what I payed for but the staff told me I had to pay £150 (euros extra) I was horrified. I had to pay for my own towel and beach tax - this should have been included in the price I payed for my all inclusive holiday this isn’t even the worse of it PLEASE READ BELOW - THIS IS NOT ALL INCLUSIVE AT ALL I HAD TO PAY FOR MY OWN FOOD BECAUSE THERES IS RAW!! BUT I HAD TO PAY FOR MY OWN DRINKS ALL HOLIDAY. FOOD AND DRINKS- I showed the staff my wrist band and asked for a drink then I was told that I had to pay which was very confusing as it was meant to be all inclusive. I could only have three half pints a day at a certain time, and they would watch me and make me feel uncomfortable and I was told that I couldn’t have anymore and three half pints at seven pm was all I was allowed unless I payed extortionate prices and provided for myself. The all-inclusive bar was closed most of the day which meant I was unable to get any food or drinks as whereas the bar upstairs was open, but you had to pay and there were very limited options for both food and drinks. There was not much choice of breakfast very limited with no cereals or much cooked food and only boiled eggs and chiploates which were given on small plates. The food was undercooked and was not edible due to it being raw, I had lamb for dinner I could see on the outside absolutely dripping with blood I cut it open and it was red raw, I didn’t even put it in my mouth I was horrified when I told them about this, they said that I had to pay to get a replacement. Due to the food not being edible and limited options there were it then resulted in me eating chips every day which again I had to pay for. Overall, this is the last thing I expected for an all-inclusive holiday, food and drinks were not even included which was unsatisfactory. NO ENTERTAINMENT- Entertainment was advertised on your websites