Catherine M
September 19, 2024
The hotel rooms and the public areas are very lovely. The bed linens and towels are top quality. The housekeeping staff are kindly and meticulous in their attention to the guests. However, the swimming pool area is mostly unattractive. One reason I say this is that it has too much shade in the afternoon and it was cold in mid-September. I suppose that can’t be helped. But the area surrounding the pool really needs upgrading. The approach is gravelly and blocked by some large projection and it has an awkward approach. Parts of the hotel, where there is construction should be blocked off from view. The breakfast does offer Laurent Perrier champagne at breakfast but the food itself is average. Quite disappointing for a venerable old five-star hotel. I speak from our experience in many Spanish hotels, including the Paradores. However, the staff, as everywhere in the hotel, are kind and attentive. I feel mixed in my review. This hotel is really lovely but overpriced if you include breakfast, which costs about 26€ each! If you want to experience a fine old hotel, go for it. However, find breakfast elsewhere. To sum up: beautiful hotel with attentive service but a disappointing breakfast. But we really enjoyed the stay and we loved the Barrio de Salamanca. Thank you.