The shop is bullying! Poor service!
1. On the day of check-in, the wifi in the room kept showing that the link password was wrong, and the engineering department came up and questioned that we entered the wrong password. 12345678 People with normal thinking and coordination of limbs shouldn’t make a mistake, as a service industry, can we test ourselves before questioning customers? After repeated communication, it was discovered that the previous guest had changed the password. The front desk called us to connect to the Wi-Fi in the next room, which was called closeness and strong signal.
2. When I went out early the next morning, I clicked on the cleaning light. When I came back at night, the room was not cleaned at all. The front desk reply was very busy today. The aunt of the guest room said that they could not come in and clean without the front desk informing them. It's also amazing. Is the cleaning lamp in the hotel a decoration? It's difficult to get good business in your store, so we can't ask the residents to be hygienic?
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