The Cranley Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
The Cranley Hotel
Health Protected
10 Bina Gardens, Kensington and Chelsea, London, SW5 0LA, United Kingdom
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A stay at Cranley Hotel London places you in the heart of London, within a 15-minute walk of Natural History Museum and Imperial College London. This upscale hotel is 0.7 mi (1.2 km) from Victoria and Albert Museum and 0.8 mi (1.3 km) from Science Museum.Show More
We Price Match
2.3/5Location: 2.6
All 121 Reviews
Amenities
Airport Pick-up ServiceBarRestaurantMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Gloucester Road
(510m)
Metro: South Kensington
(830m)
Airport: London City Airport
(18.7km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
7
Penthouse Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
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13
Junior Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
7
Classic Single Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Towel
Private Toilet
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2
Executive Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
Private Toilet
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5
Four Poster King Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
TV
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11
Superior Double Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
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Guest Reviews(121)
2.3/5
Verified Reviews- Cleanliness2.2
- Amenities2.2
- Location2.6
- Service2.1
Salvo
March 4, 2024
Worst hotel ever, dirty, runned down, no tea and coffee facicility or working TV. Half of the bulbs I. Room working in corridor smell of mildew, bteackafats on lodes was limited to toast and slice of cheese and salami. Staff unfriendly and not responsive to complaints. Worst experience that guest can have, Fawlty towers would have better standards by far. I BOOKED A SUPERIOR ROOM AND GOT A BASEMENT ROOM WOTH HANTS.
Conor
February 17, 2024
Advertised as a 4* hotel … definitely not even a 1. An unaware £50 deposit for room keys … and takes a week plus for it to be returned. Upon arrival no duvet cover, no room lights worked, black mould and cracked tiles in the bathroom. Breakfast included a ‘continental’ breakfast which consisted of a tray of ham and cheese
HuntBeth
February 16, 2024
Lovely, well presented room in a nice location. A short walk to the nearest tube station so not too long to get into Central London. Very spacious rooms! A beautiful bathroom and great shower. Breakfast in the morning came free with the room but consisted of pretty much just toast, butter and various cereals. When I first arrived at the hotel there was no one at the front desk for a good 15/20 minutes so I had to just sit and wait to check in and enter my room which wasn’t great! Overall a nice stay for an excellent price!
Guest User
September 25, 2023
The location is excellent the rest is absolutely terrible. DO NOT BELIEVE THE PICTURES. We didn’t even stay the night and went home. The hotel is so run down and dirty I wouldn’t put stray dogs in there. The guy who was manning reception was rude and wouldn’t let us check in until 2pm and spent the whole time on the phone whilst checking us in and demanded a £50 deposit. There was a thick tide mark around the bath and mould around the shower and bathroom taps. Half the lights didn’t work inside the room and up the stairs within the hotel. The handles on most of the furniture was broken as was the tv remote. Carpets were threadbare and dirty. Holes in the wall and ripped wall paper. Horrid.
Diana
August 6, 2023
I don’t have words to describe this place. This isn’t a hotel, this is a pigsty. I never seen nothing like this before. Everthing is false, the photos are not real.
I hope that hotel closes soon. They are stealing from the people. And in my opinion booking , tripadvisor are also to balame they allow false publicity and make partnerships with this pigsty.
I have nothing more to say. I will erase from my memory that this site exists.
DO NOT BOOK HERE! IT'S DISGUSTING!!
Terri Heckmann
January 11, 2023
The matresses were filthy and had baby bed bugs. The manager admitted to fumigating but the didn’t replace the mattresses. The rooms were dirty the bathrooms were damaged and the carpeting was 30 years old at least. The photos of the hotel are at least as old as the carpeting and a complete misrepresentation of the condition of the hotel. Avoid at all costs.
Stories of traveler
September 14, 2022
Reception say deposit will back on 4-5days now still don’t get it back on my card I am check out on 7September2022 Now 13 September2022 don’t have any money back on my card
Abdullah
April 8, 2023
They are liar the photo is not the same in reality baddd experiance
Guest User
December 2, 2022
The hotel room looked nothing like what was promised in the photgraphs. The carpet was dirty and was not vacuumed. The wallpaper was peeling off the wall in the corner. The fabric headboard was stained. The bathroom hot water tap did not work, The paint was peeling off the wooden bathroom enclosure. The curtains had come off the track and was not able to open and close properly. The whole experience was a disaster. Do not waste your money coming here.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 2.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1868
- Renovated: 2007
- Number of Rooms: 39
A stay at Cranley Hotel London places you in the heart of London, within a 15-minute walk of Natural History Museum and Imperial College London. This upscale hotel is 0.7 mi (1.2 km) from Victoria and Albert Museum and 0.8 mi (1.3 km) from Science Museum.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station.
Make yourself at home in one of the 39 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station.
Make yourself at home in one of the 39 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Airport Pick-up Service
Bar
Restaurant
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Restaurant
Restaurant
No additional info available
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