Hotels near Goldsmiths(Canada Place), London

I was looking forward to the stay. However when I arrived on Thursday, 16th May around 9:00PM I was told by both receptionists that I had two rooms booked when only one was booked. I booked twice through another party and cancelled both and showed this to them on the app, clearly showing cancellations. They weren't really interested and said it was not their problem but mine! The said that I would be charged a no-show fee after midnight for the room, which would be about £300. I told them several times that I had proof of cancellation but they did not accept this. The told me to call the agents myself and sort it out. I had to send a message and call the agents at this time of night. Fortunately the agency was extremely helpful and said emails had been sent to the property indicating the cancellations and not to worry (unlike the two girls at reception). They then promised to contact the hotel directly and inform them. About 20 mins after sorting it out, the duty manager called me and said that it was sorted, I told them I had already sorted it myself after being told to by those two girls at reception. So it looked like the oversight was the hotel itself, not me, nor the agency. The agency also tried to call them to speak about the issue but nobody picked up the phone, even though there were two on duty and it was quiet. NOT the nicest or friendliest welcome to a hotel at all!! Aside from this, the room had a great view from the 25th floor, bed was not very comfortable and small. Staff were mostly nice, but some were miserable. All the other reception staff we spoke to were lovely. Breakfast was alright. Best thing about the hotel is the views really. I think if I hadn't had such an uncaring welcome, it wouldn't have tarnished my overall view.

This is my second time staying at Holiday Inn Limehouse. I find that it's my go-to now for any business or leisure trips in London. The amenities are great, the location is convenient, and the breakfast buffet is excellent. It's very good for its price and I would recommend it to my friends and family.

Location: Convenient for bus users with bus stops very close to the hotel. The train from Shadwell is easier to access (7 mins walk) than WC, and it transfers at Bank station, providing connections to multiple metro lines. Room: Generally clean but lacked a refrigerator, requiring you to store food items on the dressing table. The bathtub was a little slippery even with the rubber mat, so caution is advised and the toilet did not have a bidet. Breakfast: Good quality, but there was an issue with some patrons using the wrong tongs for different food items, which could be a concern for Muslim guests. Staff: Friendly and helpful, with a special mention of Flor for her cheerful morning greetings. Overall it was definitely a pleasant stay

The hotel was excellent and at nice location very close by to tube and Westfield mall just a 5-7 minutes walk, and the service and breakfast was good and I will recommend it is good value for money with families.

The service was excellent, Nicholas welcomed us at the frint desk and was super kind and helpful! Really top-notch service from hjm, he made sure out trip and the entite experience was seamless and lovely. The apartment was ultra cozy and clean, with all the amenitiea you would need. We will definitely be back soon!

Absolutely amazing visit for my Girlfriends Birthday. The team really went to town organising an amazing room with balloons and cholocates. The check in team were soo friendly and even let us leave our bags early before we checked in to allow us to go out for lunch. Absolutely incredible stay, I can’t wait to book my next visit. The spa facilities were amazing the the swimming pool was very clean and fresh towels provided. I couldn’t recommend this hotel enough. Thank you soo much, you made our stay very special.

Excellent location next to Towerhill underground station. A short walk to the Tower of London and surrounding attractions. The buffet breakdast is really good in terms of choices and quality of food. The gym is well-equipped, and the indoor swimming is big. It's a pity we didn't have time to enjoy those facilities. We like the room's windows that can be opened. We let in fresh cold air at night and were able to sleep really well.

The 24-hour front desk is very welcoming, the room is clean and tidy, the electric heater is very useful, you can freely control the temperature according to your body feeling, the shower has plenty of hot water, the apartment is in a good location, not far from the subway station. It would be perfect if there was a kitchen knife. Also, if you have trouble sleeping, choose this hotel carefully, the noise is obvious when the subway passes, and you can even feel the vibration.

Hotel location is good. A few steps to Westfield shopping centre. Some amenities are a bit old. Difficult to use hair dryer , as the cover always falls out. Breakfast is good.

Hotel was nice room was a little over looked by neighbouring buildings but room was spacious hotel in good location st Paul’s cathedral right outside door. Easy walk to South bank and Tower of London .Breakfast plenty of options but a little lukewarm but it was buffet .. pool and spa nice but busy and noisy can’t comment on bar or restaurant as did not use overall a nice stay would stay again