Compass59398761455
April 3, 2024
A hotel is as good as its management? Well there's lots to improve on, if you care enough, about the staff and the customer? I've been going to this hotel for 20 years (we have a woodland nearby). The wonderful Sue recognised me and later my son, and she was such a support (my son was unwell, we think a bad hamburger in the hotel the night before). Sue was on her own handling so much, I could not quite believe it. Easy to blame the staff for bad reviews, and the food was not good, but if the management really cared people like Sue would be properly supported, valued and more.