The Traxx Hotel

near to the train station and bus stop, convenient to catch the bus to snowdon.

We booked the traax for 2 nights, we were put in room 7, the room was clean and comfortable, and the bed comfy, Wendy gave us superb service as usual. This morning she cooked us breakfast early as we needed to be out early, and the breakfast was great. Overall we enjoyed our stay it was basic clea and great service

We had just come back from a treacherous day hiking, looking forward to getting back to the hotel to rest & have a bath, to find the room my partner had booked had no toilet or shower/bath, we had to go across the hall. I know it's not far, but it states on *********** that all the rooms come with a private fitted bathroom. I then notice our room has stains on the curtains, paper coming off the walls, stains on the bed sheets, and litter from previous guests on the floor. To top it off, our room was lit up during the night by I assume the sign outside so I couldn't sleep. Plus, there was a mattress spring digging into my back all night, which was uncomfortable! 3 stars, apparently, there's no way. Our friends' rooms looked adamantly a bit better, but 1 didn't have a toilet door, they also had stains on the side of bed and on walls, etc. I didn't complain at the time because we didn't have the energy to be honest. The lady on reception was welcoming on arrival though. It's a shame as it was in a great location. Would definitely not recommend it.

Was disapointed in our stay after reading reviews on ***********. For £90 a night the top draw wad broken, lock was on the outside of the bathroom door and wallpaper come away from the wall. Would of expected better quality for the price we paid.

I stayed at the Traxx “Hotel” for 2 nights and I would honestly recommend that you find another place to stay. Although the staff is friendly and helpful and it is in a good location, the rooms are extremely uncomfortable. 1. Walking into the hotel you are welcomed by a dirty carpet up the stairs, filled with stains. 2. Then you get to the room, the mattresses in room 1 and room 8 are literally sinking. The bedding smelled horrible in room 1, smelt like it hadn’t been washed in months. Smelt like sweat and drool. The mattresses are so old I woke up with a sore back and I’m relatively young and I was extremely disappointed. 3. The bathrooms need a renovation, they are old. 4. The towels were old and hard. They need to buy new towels or invest in a better laundromat 5. There was only a little bar of soap in the bathroom. 6. For the price it’s a Hard No! This is not a hotel but a hostel. I would not waste your money staying here honestly, especially if you are like me and travelling from another continent and need a good nights sleep after travelling for over 20 hours. A lot of improvement is needed to elevate the guest experience.

GROTTY next to bust road couldnt have the window open and it was warm ...ripped up chair darent sit on it ...not enough plugs even using poor extension...no bedside table ...needs refurbishing decor yuk give me travelodge anyway and that's saying something

The rooms where nice and clean the location next to the town centre and many shops.the staff is great the is very nice shout out to Wendy for looking after us and for the and for making the very nice food would 100% go back

The first day I arrived I had some trouble with the technology, the Wi-Fi connection wasn’t strong enough upstairs of the hotel and I needed help to connect. The television only had one channel, and the volume was really high- the remotes didn’t match the tv so went down to ask for help and the staff available didn’t know what to do as she worked on the bar. The following morning I went down again and the lady sorted out the WI-FI and someone came to fix the tv, however that night the volume was too loud and there was no way for me to lower it, eventually my tv was swapped for a smaller version with no remote so I used the buttons on the actual television. The staff were really helpful overall. The room could do with a deep clean but was generally fine Could also do with bedside lamp, and better room configuration as the kettle wasn’t near a plug socket. Comfortable bed and bedding and large room size Good location right on the train and bus routes