The hotel feels far from the main city, located in the new district, parking is more convenient, just behind the hotel in the earth yard; after half an hour of successful booking, the store contacted and said that there was no house, and it was impossible to arrange check-in and asked to cancel the order, but it was almost there and the time was late; After repeated negotiations at the store, a big bed room was arranged! Suggestion: It is understandable that there are more guests on vacation, but since the online booking platform is released, the rules should be followed. In the early stage of the customer's reservation and payment success, if it is not for customer reasons, please take the initiative to strengthen coordination and management. You can't say ”no house, Cancel the order ”let customers negotiate over and over again!
Excellent
49 Reviews