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Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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banillatte
Smart Queen Room
Stayed in Nov 2023
Solo travellers
19 reviews
5.0/5
Outstanding
Posted on Nov 12, 2023
I highly recommend staying here!!! I was actually only planning to stay 3 nights in Lijiang but after chatting with Joye, I decided to make changes to my itinerary and even included Lugu Lake thanks to his recommendation. As a result, I ended up staying 2 more nights and I’m so glad I did. Kyrie, Cassie and the newly arrived 智远 have also been very kind and helpful during my stay. They really go above and beyond to make their guests feel at home and it’s the first time I felt so taken care of by accommodation staff. They also speak English so not to worry if you’re not a mandarin-speaker. Also, if you’re a dog lover, you’re gonna love the company of Nini and Hotdog here as well 😆 以后回到丽江,一定会住在这客栈!
6/11
Response from Property: Thank you so much for your enthusiastic and heartfelt recommendation! We’re thrilled to hear about your wonderful experience at our guesthouse and appreciate your kind words.It’s fantastic to know that our team, especially Joye, was able to provide you with valuable travel recommendations that led to you extending your stay and exploring new destinations like Lugu Lake. We believe in going above and beyond to assist our guests in making the most of their trip, and we’re glad that you felt well taken care of by our staff.Kyrie, Cassie, and 智远 are all dedicated to ensuring a memorable stay for our guests, and we’re delighted that they contributed to your positive experience. Their ability to communicate in English is a testament to our commitment to providing international guests with a seamless experience.The company of Nini and Hotdog, our furry friends, adds an extra layer of warmth to our guesthouse, and we’re pleased to hear that you enjoyed their presence.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Whenever you return to Lijiang, you’ll always have a home here at our guesthouse!Warm regards
Thanongsak
Mulan Smart Twin Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Jan 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jan 13, 2024
Hotel was excellence!! Very clean and very comfortable.I recommend this hotel for everyone.Hotel manager and his staff was very helpful.They all can speak English.If anyone can contact to hotel before arrival,Hotel can pick up your luggages at the main road. Last days hotel staff helped us to bring our luggages to main road and call taxi for us.Thank you again. Next time we will come back and stay here
Response from Property: 插播一條廣告,我們家位於七一街八一下段,南門進來,五分鐘左右,正常我會出來接,不正常的情況,比如太早或太晚,就需要自己進來,家裡可以燒烤吃火鍋,大家AA,可以彈琴唱歌,聊天喝酒,歡迎每一位熱愛生活的朋友,如果你要求太高我建議慎重考慮,因為我們歡迎每位朋友,並不接待上帝,祝旅途愉快😀
Guest User
Smart Queen Room
Stayed in Dec 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
Staying in this B&B really surprised me. The boss contacted us after booking with them. It was the first time I heard such a gentle and nice boy's voice. I was full of curiosity. He carefully told me that I had arrived in Lijiang. How to take the bus and where to get off. The B&B is very close to the south gate of the ancient city, but the boss still came out to help us with our luggage. He is a tall, handsome and gentle man. The service is really attentive. You don’t have to worry about staying at their home. The boss Helped us arrange the food and drinks in the itinerary very well, including snow mountains, Dali, Shangri-La, Lashihai, taking photos, saving money and worry, and having a comfortable time. The B&B is very quiet and the rooms are smart, which is really good for a lazy and quiet person like me. It's great
Original TextTranslated by Google
Response from Property: 尊敬的賓客,收到您的高度評價,我們深感榮幸與喜悦!您的滿意是我們最大的追求,也是我們前進的動力。我們承諾將持續提升服務品質,確保每位賓客都能感受到家的温暖。感謝您的寶貴意見與支持,期待再次為您服務,共創美好回憶!
Guest User
Yunyue Comfort Double Bed Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
I really love the environment of the B&B and the service of the owner! ! I stayed at this hotel twice when I came to Lijiang. The room was clean and tidy, the stay was very comfortable, and the location was easy to find. It was very convenient to eat and play. The boss also helped with luggage. He was super thoughtful and praised! ! recommend! !
Original TextTranslated by Google
Response from Property: Thank you, Miss, for taking the time to spare your busy schedule and give us such high praise for your support and affirmation. We insist on letting our friends who come to stay have the warmth and happiness of home in this cold winter. Thank you for coming and bringing happiness and happiness from afar to share with us. I wish you a happy journey ahead.
Guest User
Smart Queen Room
Stayed in Nov 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
Facilities: It can be seen that the boss carefully selects the indoor supplies, which are of high quality and meet the standards of a four-star hotel! The sheets and duvet covers are ironed and straight, latex pillows, back pillows, and throw pillows are all provided, and the mattress is thick and comfortable to sleep on!
Hygiene: clean and hygienic, disposable supplies, relatively high quality, the toothbrush has a wide head
Environment: Quiet, quiet, with many green plants and flowers, very artistic
Service: considerate and thoughtful
Facilities: Brand new, intelligent voice calling, full of technology! Call for air conditioning, lights, TV, curtains, the boss also thoughtfully provides a washing machine, and a humidifier in the room, so you can sleep at night
There is a washing machine
Original TextTranslated by Google
6/10
Response from Property: Thank you sister for your support and affirmation. In order to give our friends who come to stay a good stay experience, our family has put a lot of thought into the housing facilities. As long as you are satisfied, it is our greatest support and encouragement.
Guest User
Smart Queen Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
The room is clean and tidy, the facilities are complete, the service is in place, and the environment is also very good. There are small flowers on the second floor that are very beautiful. The most important thing is that the boss is super awesome, handsome and nice. He will help with luggage, make coffee, and has a super cute big dog. I recommend this homestay when you come to Lijiang. It was a very happy journey. I will stay there again next time!
Original TextTranslated by Google
Response from Property: The night in Lijiang is still cold, but the affirmation and praise from the young lady is the warmest fire in this cold night. I look forward to meeting you next time. We will still drink coffee together and talk about the seemingly ethereal ideals, just like old friends who haven't seen each other for many years. Looking forward to your coming again.
Amua.
Mulan Smart Twin Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Nov 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
The environment in the ancient city exceeds expectations. The blue supplies used to make the bed are really the finishing touch. The price/performance ratio is very high. The facilities are complete. The room is neat and clean. The room is very smart.
The boss has good service and speaks in a gentle and gentle manner. He also brought us breakfast.
It's very quiet at night. The room has good light shielding in the morning. In fact, the sun is shining brightly outside.
Super recommended~
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and recognition. Making your stay comfortable and secure is our greatest service purpose. Thank you again for your support of our family and we look forward to your next visit.
Guest User
Mulan Smart Twin Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Nov 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
The most cost-effective inn I have stayed in when traveling. The service is very good. The ancient city road is not easy to walk. The boss even came out to help us carry our luggage. The boss is a storyteller and sings very well.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and welcome you to stay with us again.
chencheng168
Smart Queen Room
Stayed in Nov 2024
Solo travellers
13 reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
I like the decoration style of the room very much, the air conditioning is very effective, there is enough hot water, the bedding is very clean, and it is very warm. Although we stayed for two days, the hotel was cleaned promptly every day and provided thoughtful itinerary suggestions. And will pick up and drop off luggage. The hotel is not far from the bus drop-off point, and it only takes a few minutes to navigate there by yourself. To be honest, the price-performance ratio is very high. The boss is very nice, talkative and generous. He also helped order flower cakes, which gave people more added value besides room service. Will stay again. Comfortable accommodation is a pleasant memory during the trip!
Original TextTranslated by Google
Response from Property: Thank you brother for your support and recognition of our family. Our family’s purpose is to serve you first and bring you a pleasant travel life, which is what we should do. Welcome to come again next time.
xxhhhwq
Mulan Smart Twin Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Nov 2024
Solo travellers
11 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Facilities: Everything is very new and there is also a smart toilet
Hygiene: very clean
Environment: It feels like a cozy cabin. The surrounding area is very quiet. The quality of sleep is very high. Next to it is the Zhongyi Market. It’s also a short walk to the Waterwheel and Bar Street. It’s quite convenient.
Service: The boss is very enthusiastic. Thumbs up👍He picked up my luggage at the south gate when I arrived. When I left, he took me to the airport bus.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Our home is located on Qiyi Street, but not close to the main road, so it is very quiet at night. It is very close to various attractions. Our home is also fully intelligent to provide you with a more convenient living environment and a better stay experience.
Pumpkinnanguagua
Smart Queen Room
Stayed in Nov 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
With the smart home throughout the house, I really feel like there’s nothing to be picky about, and some people even took the initiative to help me carry my suitcase outside the ancient city.
And I have a very big Araboo!
Service: Excellent
Hygiene: Excellent
Facilities: Whole house smart home
Original TextTranslated by Google
Response from Property: 尊敬的賓客,收到您的高度評價,我們深感榮幸與喜悦!您的滿意是我們最大的追求,也是我們前進的動力。我們承諾將持續提升服務品質,確保每位賓客都能感受到家的温暖。感謝您的寶貴意見與支持,期待再次為您服務,共創美好回憶!
Guest User
Smart Queen Room
Stayed in Oct 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
All the facilities in the room are smart, voice control is very convenient, the facilities are complete, and there is a washing machine for washing clothes. The scenery in the courtyard is also very beautiful, and the photos are great. The boss is also very nice. He gave us delicious apples when we went back in the evening. I left behind a pair of sunglasses when I checked out. The lady sent me a WeChat message to let me know and they mailed them to my home without any charge for postage. She is really nice. It was a very comfortable stay and the people were very warm. I will come again next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your kind review! We are glad that you enjoyed your stay with us, and that our smart facilities and courtyard scenery satisfied you. Hearing that you will come back next time, we look forward to serving you again. As long as your sunglasses can be sent back smoothly, this is what we should do. I hope your future journeys will be filled with warmth and beauty, and we look forward to seeing you again!
Suyiyanga
Smart Queen Room
Stayed in Oct 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
It's great. I come to this place just for comfort and enjoyment. Then you must choose this store. The environment is quiet and the service attitude is great. They will help you with your suitcases. Most importantly, I am worried that the room will not be clean when I come out. I will stay here. There is no need to worry at all, it is very clean and the rooms are full every day for those who want to travel. You can book in advance, and it is more convenient to stay here and travel. If you don’t know about this place, you can also ask the store lady.
Original TextTranslated by Google
Response from Property: Thank you very much for your high praise! We are pleased to bring you a comfortable and enjoyable experience. We have been working hard to create a quiet environment and provide high-quality services. We are deeply gratified to see your satisfaction. We also pay great attention to the cleanliness of the rooms and strive to make every guest feel at ease. The fact that the guest rooms are full shows that our efforts have been recognized by everyone. For those who travel, it is really important to book in advance. Living here is convenient for traveling. If you have any questions, please feel free to ask us. We will serve you as always. We look forward to your visit again and welcome you to recommend us to more friends.
Guest User
Mulan Smart Twin Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Oct 2024
Other
9 reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Geographic location: Located in Lijiang Ancient Town, about 200 meters away from the South Gate.
Check-in experience: Clean and sanitary, well decorated and cleaned, the room is very convenient with an intelligent system. The room has no odor and the bed is very comfortable.
Landlord service: Enthusiastic! Very good communication, will contact us in advance to get off the car address, will go to the South Gate to help with luggage after arriving, check-in is very fast, provide free snacks, fruits, and free coffee, and patiently help with travel guides.
There is an Alaska in the store, which is very cute and occasionally comes out
This stay is very satisfactory overall! Thanks to the front desk butler for answering many of my questions and providing a lot of convenience. If I go to Lijiang next time, I will stay here again.
Original TextTranslated by Google
Response from Property: Dear guest, we are so happy to see your good comments!
It is great that our location can bring you convenience. It is close to the South Gate, so you can easily explore the beautiful scenery of Lijiang Ancient Town.
I am glad that our room can give you such a good stay experience. Clean and sanitary, beautifully decorated, easy to operate intelligent system, no odor and comfortable beds, these are all the high-quality accommodation experience we strive to create for our guests.
We are also proud that the landlord's enthusiastic service can be recognized by you. Contact the drop-off address in advance, help with luggage, check in quickly, provide free snacks, fruits and coffee, and patiently make travel guides, all to make your journey more enjoyable.
Alaska in the store is also very happy to bring you joy.
Thank you very much for your affirmation of the front desk butler. We will continue to maintain this level of service to answer questions and provide convenience for every guest. Looking forward to your next visit to Lijiang, we will definitely welcome you again in the best state, so that you can continue to have a satisfactory stay experience. 😘
Anonymous User
Cozy Family Two-Bedroom Room (Smart Control, Bathrobe, Deep Sleep Feature)
Stayed in Oct 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
A very good quality B&B in Lijiang Old Town, with earth tones and blue interiors, extremely simple, modern and clean. The whole house is intelligently controlled, the bedding is high-quality, and the bed is large and comfortable. The bathroom is also very good, there is no smell in the bathroom, and the bath water is large and hot. The water flowing out of the pipe is very sweet. The B&B is located in a quiet old alley full of flowers, so there is no noise when sleeping at night. It's really a great value for money choice. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your compliments on our B&B! We are deeply honored to be a very good quality B&B in Lijiang Old Town. We are very happy that the earth tones and blue interior can be loved by you. The simple, modern and clean style is to bring everyone a comfortable visual experience. Intelligent controls throughout the house make your stay more convenient. High-end bedding and a large, comfortable bed are all designed to give you a good night's sleep. In terms of bathroom ware, we have also been working hard to do our best. There is no odor, large amount of water and hot water. We just hope to bring you a pleasant bathing experience. The sweetness of the water is an unexpected surprise. The B&B is located in a quiet old alley full of flowers, which is great for allowing you to enjoy a peaceful sleep at night. Excellent value for money is the goal we have always pursued, and we are encouraged to see you recognizing it so much. Highly recommended to keep us motivated, we will continue to maintain this quality and look forward to your visit again! ❤️