When booking we saw the reviews were poor, but it was the only available option, and we thought how bad can it really be?! We checked in (reluctantly) went to the back door of property for entry to access our room. There were homeless people with shopping carts, bbq grill, picnic table stationed right at that entry. The entire hotel reeked of *********. The locking mechanism on the back entrance was broken. We returned our key, and the key for our daughters room to the front desk to let them know we did not feel safe and we would not be staying. Asked for a refund and were refused. Also contacted ******* and they refused to make it right as well. We unfortunately had no choice but to drive over 100 miles to find an alternative. Absolutely Atrocious Facility!