Hotel Seri Malaysia Lawas

It was a pleasant stay. I really recommend this hotel.

Considering the price that we paid, it’s good enough for us. Not the best but I have no complaints either. locations wise, it is perfectly situated right in the middle of the town, where food and other amenities are easy to get. There is a swimming pool, and the waterfront is just right across to stroll along. Overall it is a comfortable place to stay with not too much noise.

My cousin loves it here! He enjoy playing at the pool.

Friendly staff

A good place to stay

Nice place to stay. Staff are friendly and helpful. However the room is a bit dim and maintenance is a bit lacking. Due to the shower door leaking water every time we shower the floor will be flooded. The water faucet tap filter needs cleaning as every time is turn on the water will splash inside of flowing.

Stayed on 23rd Dec 2022 with family. Stopping by before heading to KK. From the outside the building shows it’s age. Once inside however, the lobby is nicely decorated for Christmas. The room at first glance looks decent however there are noticeable dusts. Upon waking up next morning me and my family members were constantly sneezing and it triggered my allergy (not an ideal way to start your vacation!). The allergy continues for days even after we reached KK (very inconvenient I must say). Pros (+) - The staff are friendly and hotel are well decorated - Has good view if you’re on the top floors. Cons (-) - Poor cleanliness (warning) dusts are everywhere and it triggered my allergy. - Food from restaurant is bland, salty & expensive (room service). - Poor & lackluster menus on breakfast buffet (again it’s also salty & expensive). - Poor maintenance, pool are closed and the amenities shows it’s age. Conclusion : Supposedly the best hotel in Lawas however I am unconvinced based on my experience there. For the price more should be expected in this hotel.Personally I cannot recommend this hotel to anyone unless it’s a desperate time (which is what happened during the time I stayed here, all other hotels are fully booked).

Just want to highlight that a front desk officer by the name of Ricko is so warm and welcoming. His service is impecable and outstanding. He should be rewarded. I checked in about 1830 pm and he was maning the counter. Once again I would like to praise him for a job well done and his professionalism.