Dorsett Lanbao Hotel

A very, very, very bad experience. This kind of merchant Ctrip should seal it. I didn’t take it seriously because I read the bad reviews and said that the service attitude was poor before ordering. The front desk staff has no sense of service and has a arrogant attitude. We booked three rooms. One of the rooms had cold air on the first day and the other two did not. Everyone didn’t say anything. The second day was too hot. We asked politely whether the air conditioner could be turned on, but the front desk was very impatient. Let's adjust the temperature to the lowest level. We adjusted it and it was useless. At the same time, the three rooms were not air-conditioned the next day. The air conditioner is not cooling. Obviously, the cold air is not turned on deliberately, but let us turn it down to the lowest level. Then why I adjusted it to 25 degrees on the first day and there was cold air, but the second day there was no cold air at 5 degrees? Disposable slippers are not allowed to be taken away when checking out, neither the website nor the store clearly stated that they are not allowed to be taken away! I don’t think there is anything wrong with the house price if there is no explicit indication, right? The front desk said: Our slippers are not disposable. It doesn't matter if you have an ugly callused face, but you can't run the train with your mouth full of ugliness! Later, I thought about catching a plane. Two people returned. A colleague didn't refund because he didn't have time to look through the suitcase. There was no prompt at the front desk. The deposit was directly deducted from the slippers and refunded the same way. Is this different from robbery? Do Ctrip merchants deduct deposits so casually? Don't you say how much you deduct? Are you not notified in advance? Do you use slippers to play fairy jumping?

The hotel is ok! I made a temporary reservation for a business trip, but I actually asked for a 300 deposit. I can’t keep up with the situation. I hope it can be improved. The potato feast in Lan County is delicious. Recommend

Pretty good in every way

不滿意，酒店服務不到位。1.沒有歡迎水果，説是開業的時候才有，既然沒有了就不要在攜程顯示。2.衣架就4個，問前台説沒有衣架，最後在其他房間搞了2個，衣架完全不夠用。3.晚上打電話給前台需要多一床被子，前台説沒有被子，這是啥酒店，被子都沒有多餘的。4.因為續住了一天，在4樓看到打掃衞生的，要求把房間打掃一下，説打掃衞生的下午才到，讓我到前台登記一下，後來到前台登記了要求儘快打掃，1個小時後回來房間還是沒打掃，最後到晚上才打掃。

環境優美，服務態度好，乾淨整潔！

住在這家酒店真是太滿意了！房間裝修豪華精緻，設施齊全，讓我感受到了高品質的住宿體驗。酒店地理位置優越，出行方便，周邊設施完善。員工服務熱情周到，讓我感受到了家的温暖和關懷。

整體還不錯，縣城這個水平已經很可以了

標間很差，200多一間房間應該不算便宜，但實際設施很爛，隔音很差，對面房説個啥一清二楚。服務員很拽，所以能不去就別去了。

酒店環境優越，前台服務熱情，客房打掃乾淨，而且處理問題及時，設身處地的能為客人着想，非常滿意的一次住宿體驗。