Americas Best Value Inn-Grain Valley/I-70 Exit 24

The guy at the front desk didn’t seem to know what he was doing. Our room was unsanitary! Blood stains on the sheets, a blood stained bandaid on the floor, the tub was grimy and the grout on the floor was black! The exhaust fan in the bathroom had an extremely thick layer of dust …. wouldn’t exhaust anything if it tried! The switches throughout the room were nearly black and never seemed to have been cleaned!! This hotel needs condemned!!

This is the nasty, dirtiest hotel I’ve ever stayed at. Checked in a 8.30 and room wasn’t ready, I had to wait for them to clean it. When I went in the room, it was so dirty I couldn’t believe it. It was also suppose be a non smoking room but the room smelt of smoke. Nasty place and I’m staying some place else tomorrow night!!!

There was food trash including ketchup packets on a shelf, sticky liquid on the floor under the end table, show rod screws very loose (almost falling off the wall) and the shower plunger was so inoperable that I could not even get enough of a drizzle through the shower head to rinse myself off. Also, they were not serving anything for breakfast, not even a breakfast bar but were advertising that they had breakfast. The first room had a half-inch gap between the door and wall the whole length of the door. The second room only had a quarter inch gap for about 2 feet. Either way, not acceptable for keeping out noise, weather or flying bugs.

It was a friendly check in experience. The room however smelled terrible, curtains were hanging on by a thread, and the AC unit was working but damaged. Upon examination (my son noticed and brought it to my attention) laying in the bed after a few hours, noticed there were bed bugs. Left same day of check in, did not finish stay.

The check-in woman was unwelcoming and unfriendly. Your first and only interaction with a customer and she could care less you're there. Disappointed.

Was told to show up at 3 to check in then once we arrived the staff took 20 mins to come to counter after ringing the bell multiple time. Then when they did finally come to the desk they told us that there card maker was down wouldn't be back up until 7pm. And that are rooms were not even clean yet. The bathroom door on are room was damaged once we got inside. Its 10 degrees out side and the heater was set to 43 degrees very disappointed

Anyone who follows my reviews will know that I am rarely overly critical. Once in a while, though, there are times when critical is warranted. This is one of those times. The list of what was wrong far outweighs the positives. Without further ado, the following is a list of where this hotel failed: - HVAC never came on - We couldn’t get the shower or tub water to come on - No phone in room - No Kleenex in room - NO trash can in room or within sight - No breakfast of any kind, only coffee - No clock in room - There was a remote but TV would not even turn on - Not enough bedding. Just 1 sheet & 1 lightweight spread - NO quiet. Room right next to all night I-70 traffic - Office chair at desk covered with drawstring beneath the seat fabric that did not fit the chair. Arms on chair made it impossible to slide it under the desk top. It stuck out so far it was nearly impossible to walk between the chair and the bed - Broken toilet paper holder in bathroom. One side missing. The other side broken off leaving a jagged edge - Parking in a dark, unlit area - Entire facility in need of total repair and updating - Would NOT stay here again and cannot recommend to others. If you need it, this place doesn’t have it

The new coat of paint was little different from putting lipstick on a pig. There was no security lock on the inside because it had been ripped out and broken.

The staff had their children present while cleaning the rooms at 6pm. The bathroom walls in our room weren't clean. The smoke alarm was hanging from the ceiling. There are people obviously living there. Someone is repairing a truck in the parking lot and has been for quite some time