A&R Boutique Hotel

I check in late at 1 am on the 30 mar and i book was 29 mar. So i clearly ask the hotel night staff about the time i can check out. Then he say 1.30pm if you dont want to be having additional charge then i ask again, so before 1.30pm i come out the hotel then so change right? Then he say yes, if after 1.30pm then will have half day charge for the room. Then i say okay. Then they call me at 12plus and i was in bathroom then i rush out and i pick up and say hello but the line not clear then just ended. So i call back when i done shower then i say i will be done soon then i say the check is 1.30 pm right, then the person over phone say no no no then i say huh then he say is by 1 pm then i say okay then i quickly pack and leave but at that time was like 12.57 close then i come down was 1.28pm then counter man say mdm then deposit was charged(100rm) then i say why? It was before 1.30pm then the counter man say it was 1pm then i say the hotel night staff say that it was 1.30pm then the counter staff explain that all this special request will be written in memo or in system. Then i was like then can you contact your night staff? I did comfim with him before i go into my room.... Then counter man say that i need to wait because the night staff is resting. Then i say okay. So awhile then counter staff say that the night staff say the time wrongly then he say the manager will deduct the 100rn from the person salary. Then the counter staff say, next time dont ever believe what the staff say just see the check out time. Then i say like okay. But it feels like if the person say wrongly then dont trust the staff words then i rather speak to the bot. Will not have trust issues. But i will come back for the bed and pillow because i really comfortable but not the service nor amenities but just for sleep only.

Nice and clean. For business trip can consider stay hear

The hotel room is small but the staff there perfect , we accidently leave our handbag at the lobby , the staff is very honest help us to kept the handbag until we go there collect Thanks very much to the honest staff

Free flow coffee machine at reception area,good location n nearby Chinese food kopitam . Unfortunately less parking lot 😔

Stay for two days but never clear the room on the second day. Staff is friendly no doubt!

I enjoyed this stay at the He and our boutique hotel because of the excellent customer care and good facilities. It is also in the vicinity of everything I needed to do. There is a restaurant within two minutes of walking. That has very good food. And other Major things like shopping are close enough. I am looking forward to staying there again. The price is right. The location is great. And it was very quiet. When you stay at a hotel, you want to make sure that everything is secure. There was always somebody at the main desk. And the phone had at the room had a phone in it. There was also plenty of soap in the shower. One of the best things about this hotel was that the bed was in very good condition. It wasn’t saggy like many hotels have, where 1000 people have slept on it and left an impression in the middle. This bed was firm and seemed pretty new. and that enabled me to get a good nights sleep. I figure, if you can’t get a good nights, sleep, what uses it? But this was a very pleasant experience for me.

So far so good for a short trip 😄 Location is convenient Nearby got kopitiam for food

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Was staying there for a 3 days exam in HUKM. Love the ambient and environment of the hotel, lovely decoration, with soothing music. There's a water dispensing and coffee machine in lobby as well, to be freely used to refill my drinking water and for coffee breaks. Checking in and out was fast and smooth. Bed is nice and cozy. There's cafe, food court and 7eleven same row with the hotel which makes it even more convenient. The only thing that need to be improved is the room cleanliness. After checked in, can see strands of hair on the floor, and the floor feels sandy/dusty. Good thing they quickly clean the room once I reported the matter. Another thing to note on is there's no designated hotel parking. Need to park outside as first come first serve basis. Lots of parking early morning and late night, outside of working time. Overall, very satisfy with my stay there.