Haadtien Beach Resort

Haadtien Beach Resort Reviews

Haadtien Beach Resort

19/9 Moo 3, Koh Phangan District, Surat Thani Province, 84360, ThailandView Hotel Details
Haadtien Beach Resort
Haadtien Beach ResortHaadtien Beach ResortHaadtien Beach Resort
Check available rooms for your travel dates
We Price Match
1 night

Haadtien Beach Resort Guest Reviews

4/5
Very Good
53 reviews
Verified reviews
Location4.1
Amenities3.9
Service3.9
Cleanliness4.0
Filter by:
Sort by:
All reviews(53)
Positive reviews(49)
Reviews with photos/video(21)
Awesome stay(6)
Negative reviews(4)
nati....
Castaway Beach Villa
Stayed in Jun 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Jun 21, 2024
It was quiet and cozy. We enjoyed kayaking and snorkeling! The villa we stayed in had little power supply, which made it a little difficult.
Dirk
Hideaway Villa
Stayed in Dec 2023
Couples
1 reviews
3.0/5
Posted on Dec 12, 2023
Not recommended to stay here. The room isn’t comfy enough to sleep. Air-condition was very noisy and the bathroom wasn’t working well. There are lot of staffs around but helpless. Only thing staff could do only says “Sorry”. They can’t fix anything cause management set the rule up very restricted. We have problem alot about the transfer car. It’s not cover the timing of ferry. Beach was nice. Food was okay. Better just to visit for sunbath. cause the tour boat will take you there anyway to see the turtle. Even we paid to stay there. They still asked you to pay for snockling anyway. Not worth it
Guest User
Getaway Villa
Stayed in Mar 2023
Family
1 reviews
4.2/5
Very Good
Posted on Mar 24, 2023
Hotel was beautiful. Snorkeling off the beach was pretty good, small sharks, turtles, tropical fish. The beach was busier than expected. Hotel is removed from hubbub but beach is public and well used. Hotel has basic shuttle service to main area. Hotel rooms would benefit from in room sitting.
Guest User
Getaway Villa
Stayed in May 2024
Couples
1 reviews
3.7/5
Posted on May 3, 2024
The atmosphere around the hotel is very good. Feel good. You can chill all day. There are two swimming pools. The room is cleaned well. Cute housewife who speaks well There is a hotel shuttle service to and from the pier. **But the room doesn't have a spray hose, Thai people aren't used to it, and the restaurant for breakfast is not enough for the guests, causing them to have to play musical chairs. And what's not okay is The staff at the restaurant were not welcoming at all. Standing for a long time, not greeting or helping to find a seat, or even providing a seat or table at all. Very unimpressed The food line is also small compared to the room prices.
Original TextTranslated by Google
Kanyaphatsawee
Getaway Villa
Stayed in Oct 2023
Other
5 reviews
4.5/5
Great
Posted on Oct 22, 2023
Everything is good Suitable for relaxing. The atmosphere, staff, and rooms are all good. If you come to visit Koh Tao again. Will come back and stay here. Because I already like it here🥰
Original TextTranslated by Google
^^____^^
Haadtien Villa
Stayed in Oct 2023
Family
2 reviews
4.5/5
Great
Posted on Oct 14, 2023
Really private beach, good atmosphere, clear water, probably the villa type that is chosen to stay far from the building. When I go to eat breakfast or go anywhere, I walk a little far. There are no golf carts available.
Original TextTranslated by Google
Guest User
Getaway Villa
Stayed in Sep 2023
Travel with friends
4 reviews
1.0/5
Posted on Oct 8, 2023
I have almost never written a Ctrip review, and this is the most serious one. Very very very not recommended 1. The location does not match the description: The hotel claims to be in shark bay, but in fact it is still far away from the real shark bay. It is not accessible by swimming or walking. You have to take a taxi boat to get there. Taxi boat costs about 1000-1500🐷/person/time; 2. The hotel room is very small and shabby: the hotel facilities are very old and the linen is not very clean. The villa doesn't even have a chair or table. When you return to the room, you can only sit on the bed. You can only eat in the outdoor pavilion after buying something, but the pavilion is full of bugs and mosquitoes. 3. The hotel has no service at all: the front desk phone cannot be reached, and will never be reached! If you want any service in the room, you have to go to the front desk. If you want tableware, sorry, you have to walk to the restaurant to get it yourself. If you want a towel on the beach, you have to go to the front desk to get it. The distance is very long, and the waiters passing by won't do anything for you or call the front desk. The most exaggerated thing is: During the stay, Ctrip’s calls to the hotel to help coordinate room issues never got through. In the end, they called me and I took my mobile phone to the hotel front desk to answer the call. 4. Don’t have any expectations in the restaurant. First of all, the environment is a mess, and secondly, there are very few dishes, so there is no consumption. 5. I have not experienced SPA, but judging from one of the top 10 spas in the world that I experienced in Samui, forget about Thai spas, they are low and expensive, and they can be beaten by any group purchase in Shanghai.
Original TextTranslated by Google
Pangathi
Hideaway Villa
Stayed in May 2023
Travel with friends
3 reviews
4.7/5
Amazing
Posted on May 30, 2023
I like it very much The accommodation is very beautiful, good atmosphere, direct examination of the swimming pool. and a lot of coconut trees looks good signature There are kayaking activities. snorkeling too Extremely impressed Breakfast is very good.
Original TextTranslated by Google
Guest User
Haadtien Villa
Stayed in Aug 2023
Family
6 reviews
5.0/5
Outstanding
Posted on Oct 26, 2023
The location of the hotel is good, the environment is good, the restaurant is busy, the food is not delicious, the service is unsatisfactory, the breakfast coffee machine was broken for three days, the front desk service is very good
Original TextTranslated by Google
polarismj
Hideaway Villa
Stayed in Jan 2023
Travel with friends
10 reviews
3.0/5
Posted on Feb 3, 2023
It's okay, it's okay on Koh Tao on the island, but the facilities are still old.
Original TextTranslated by Google
Guest User
Hideaway Villa
Stayed in Jun 2023
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jun 23, 2023
Very clean accommodation, beautiful view, all staff, excellent service. Smiling brightly, impressed.
Original TextTranslated by Google
Caihongxianzi🌈
Haadtien Villa
Stayed in Dec 2022
Family
26 reviews
3.0/5
Posted on Feb 27, 2023
Facilities: average Hygiene: General Environment: General
Original TextTranslated by Google
Anne M
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 10, 2024
We spent 10 wonderful days at this resort; a family of 5 in two villas. The 3 grown up kids (16, 18 and 20) were lucky enough to have the pool villa with an outdoor day bed and amazing views of the bay. Myself and my husband had a villa overlooking the pool and could also see the sea. We spent much of our time at the pool villa as it had more private outside space. The main pool by the beach never got over crowded (no need to put your towel down at the crack of dawn!). Loved the beach bar on an evening - enjoying a cocktail or two. The restaurant setting was stunning overlooking the beautiful bay. The food was of high standard with a choice of two menus Thai or Italian. Breakfast was also good - my only restaurant niggle is that they really need more than one coffee machine!! And would be better to move the coffee machine so not in the way of people trying to get to the food areas (with the long coffee queue). The hotel provided rides into town 3x per day but unfortunately there is only one transfer back at 7.30pm. We got motorbikes and explored the island a little - great view points nearby. Visit the secret bar - stunning! The transfer from the pier to the hotel on arrival was chaotic to say the least. I think people were jumping in the truck who had come into town for lunch and wanted to get back to the hotel before the 7.30pm pick up. Not great for us having just arrived from a long journey and unable to get onto the first truck as it was full (even though our luggage had been loaded). This really needs to be improved. Despite transfer challenges, once we arrived at the resort we had a wonderful time. Lots of R&R and a couple of Thai massages. We enjoyed snorkelling in the bay (beach shoes needed and get your snorkels from the beach bar early - they run out). We also went diving and the younger two did their PADI - thank you so much to our instructor Nacho (very calm and professional) ! Also a big thank you to Maria who assisted me on a dive as I was quite nervous - she was amazing! The staff at the hotel were incredibly friendly and helpful. Special thank you to Soe Soe, Alex, Mai and Htay. The hotel is boutique and charming (not business bland) set in a stunning location on the island; would love to visit again one day.
Response from Property: Dear Annemanamley, Sunny greetings from Haadtien Beach Resort! Thank you very much for taking the time to share such a detailed and thoughtful review. We’re delighted that you and your family enjoyed your stay, from the stunning views and relaxing villas to the memorable dining experiences. It’s lovely to hear that you enjoyed unwinding at the beach bar with some cocktails. We appreciate your constructive feedback regarding the coffee machine and transfer service and apologise for any inconvenience you experienced. Please rest assured, we’ll address these areas to enhance our guest experience. We’re also delighted to see that you and your family had a fantastic time exploring the marine life in the bay. You also had the opportunity to explore some of the viewpoints. Your compliments about our team members and their attentive service mean a lot to us. We’ll be sure to pass on your kind words to Nacho, Maria, Soe Soe, Alex, Mai, Htay and everyone else - they will be pleased to hear that they made your stay special. Thank you once again for choosing to stay with us. It was truly a pleasure serving you and your family, and we look forward to welcoming you back for another relaxing getaway in the near future! Kind regards, The Management
Mirjam H
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 31, 2024
The hotel is amazing!! The food is great,staff super nice and the view overwhelming. The private beach is in one word great. You can rent snorkels, kayaks and learn to dive. There is a shuttle bus to other places on the island. If you want to go to the beautiful Koh Tao then definitely stay here! You will not regret it.
Response from Property: Dear Mirjam H, Sunny greetings from Haadtien Beach Resort, Thank you for choosing our resort for your beach holiday in Thailand and for taking a moment to share your experience. Thank you so much for your incredibly positive review! Hearing that you had such a fantastic experience with us makes us extremely happy. It means a lot to us to know that you loved the food, found our staff to be super nice, and were impressed by the breathtaking views. It's wonderful to hear that you had a great time at the secluded beach accessible from our resort, and that you took full advantage of the snorkeling, kayaking, and diving activities. We're also happy that you found the shuttle bus convenient for exploring other places on the island. Your recommendation is very valuable to us, and we're delighted to hear that you had an amazing stay. It was our pleasure serving you and we look forward to welcoming you back to our little slice of paradise on Koh Tao! Kind regards, The Management
Ann-Beth F
Stayed in Jul 2024
Family
1.0/5
Posted on Jul 12, 2024
Very run down both rooms and facilities. Very very disappointed. One restaurant closed, spa closed, bar and restaurant close at 930 pm. Hotel dirty and run down. We had to down grade from villa to beach front room as the villas were very bad condition and mouldy. It is overpriced.
6/11
Response from Property: Dear Ann-Beth F, Greetings from Haadtien Beach Resort! Thank you for taking the time to share your feedback. We deeply regret that your experience did not meet your expectations, and we apologize for any inconvenience you encountered during your stay. We share your disappointment regarding the situation and would like to provide further clarification. Your original booking included one Getaway Villa for yourself and one Beach Balcony for your children. Our team offered to relocate you to another nearby Getaway Villa, but you denied it. Therefore, we moved you to one of the available Beach Balconies, close to your children and refunded the difference in room rates as a credit, amounting to THB 7,650, which you accepted. We greatly value your feedback and want to assure you that we take your concerns about cleanliness and overall conditions very seriously. We are currently undergoing partial maintenance to ensure our resort meets the expectations of all our guests. Your comments about the restaurant, spa, and bar operating hours have been noted. We understand the importance of having dining options available. Our resort offers food and beverage services at three dining venues: InSea, our main restaurant, and Capri, our Italian restaurant, both of which are open daily from 7 am to 10 pm. The Beach Bar operates from 10 am to 9 pm. All our restaurants were open as usual during your stay, and we regret any confusion or miscommunication that may have suggested otherwise. We apologize for the inconvenience of the spa operation. Our spa treatments are available upon request at the moment. It seems this information was not adequately highlighted during your check-in, and we will ensure our staff communicates these details more effectively to our guests in the future. Regarding pricing, please rest assured that our rates and service levels are aligned with neighboring resorts offering similar services and facilities. Nonetheless, your feedback is invaluable as we continuously strive to improve, and we will review your comments to ensure we offer our guests the best value for their money. Should your travel plans bring you and your family back to Koh Tao, we hope to have the opportunity to serve you again and ensure you have a thoroughly satisfying experience. Kind regards, The Management