When we arrived there were no blankets on bed, no hand soap, no shower/bath towels. The room was almost out of toilet paper. I had to go ask for these things and wait for them to find us supplies. Our secondary lock on top of door was mostly ripped out of wall and not in working condition. There was no housekeeping. A sign we found later said by request only on Tuesdays and Thursdays, which I found after I went to front desk to ask. We also had no washcloths so I had to go get them as well. We had no working TV for the first 2 days until they replaced the cable box.