When we checked in we told them that we wanted clean towels every day. The person at the front desk told us she would let housekeeping know. The first full day we used the towels, and expected clean towels, bed made and garbage emptied. NONE OF THAT WAS DONE! So I called down to the desk and they brought us fresh towels, told me to put the others in hall outside the door. I did that. The next day we were hoping everything would be done, and it was except the bed. The third full day was the same as the first, had to call down and request towels, which we received. The overflowing trash was not emptied and again the bed was not made. The bed was never made the whole trip. We stayed a total of 4 nights and 3 days. The hotel itself is nice and is very updated. They take excellent care of the outside.