Guest User
June 17, 2024
Just back from a 10 night stay. Hotel in good location, Birce was extremely welcoming on arrival. Rooms were great, everything you could wish for - great bed and shower we also had a lovely terrace. You could also order your choice of pillow. Extremely clean & our housekeeper was excellent, friendly & efficient! Food trucks at lunch were amazing and delicious! Was a fab variety of food and something for everyone. We also paid x2 to use the bungalows on the pier (although slightly pricey). They were great and service was also good. Special mention for Tamer. The addition of the hot tub (cold tub) & upgraded sun beds was great on our second visit. Also visited the Italian and Steak House which were lovely and excellent service but were a lot more money than previous A L Carts we have been too in hotels (€40 euro each for Italian and €50 for steak). Only negative was we were refused a glass of wine and was told we had to buy a bottle from the expensive wine list when it was available in the restaurant. When using the paid services, guest relations popped round numerous times to make sure everything was ok. However , the service was not 5 star. There was usually only one person on the bars, which means you would be waiting a long time for drinks. Also the drinks were made so different at every bar, sometimes not even drinkable! At breakfast and dinner, sometimes you could have finished your food before being offered a drink. Dinner was also extremely busy, whilst there the did extend the opening times to help with this. There were also hardly any toilets around in the day and for the size of the hotel. If not up early you will struggle to get a sun bed at the pool which is really frustrating this was not monitored (we went out several days because of this). After visiting other hotels, there are definitely things that can be improved. Overall we had a nice stay and explored the area, however would not return.