Kings' Valley Medical & Spa Hotel

The best hotel me and my family have been to in a long time. Great room, very clean and spacious. Spa facilities are really excellent. The breakfast and dinner were absolutely great with great variety and most meals made on the spot. I absolutely recommend!

I liked the hotel very much. The breakfast and dinner were absolutely great! Huge variety and abundance of food! I think the price was worth the stay. Only two disadvantages : the service is really bad unfortunately and the room was not so clean.

Looks clean and modern (because it is new). Spa is ok. Pools are ok. However, service is bad, not enough personnel working. Spent two hours waiting in line to check-in at the reception. Food was only ok. Nothing interesting in the area around.

Big room but not clean. When i went to the balcony the ashtray was full of farts. The balcony was not clean too. The food was not like for a 5 star hotel. Old vegetables, the banica was mixed with fresh and old pieces, lack of varied food. I was with my little girl and I was worried about what food she was eating It has a good spa and swimming pools.

Very nice,clean and quiet property.Far away from city noise.Amazing gym room.Great food.We had perfect stay.I definitely recommended it...

Different groups don’t communicate to each other snd made it my responsibility to align them (cleaning and reception, restaurants and reception etc). Most of the staff at the reception was not properly trained with an exception of Alexander. I had the worst experience with one individual who wouldn’t look at me, was unhelpful and used unprofessional language. I was shocked and shared with the front desk manager. She just asked me to be understanding due to him being very new.

I am utterly impressed by the luxury of the hotel. Everything is up to a high standard. The rooms are very stylish and big, the food is very delicious, the gym is well equipped and clean, the spa has a large selection of procedures and products. All the staff were extremely knowledgeable and helpful. My overall experience is top and I will be returning.

Worst service ever, customer services is on bottom level. Prices are ridiculous and not worth it. Me and my partner from UK decided to stay there for 5 days we were so bored . It was over crowded and boring nothing to do . They want ridiculous money for renting equipment for example for tennis outside or table tennis . I was in shock, 30 min tennis cost 100lev ( 2xtennis rackets + balls ) this is crazy , we thought we would have affordable fun holiday but Kings Valley managed to disappoint us. Kings Valley wanted to get so king of starts or approval so they got entertainment room , very poor and bad . They have table tennis of course no rackets to play. We asked receptionist and they told us we have to rent , guess the price to rent stupid table tennis rackets 50lev ( not to buy them just rent) . So yeah we didn’t rent anything and we were extremely bored , as the hotel is located middle of nowhere. I wanted to talk with hotel manager to complain they told be few times he is busy. What kind of joke hotel manager is this not to pay attention to the guests and not to find time to listen to a complaint. DO NOT WASTE YOUR MONEY , DON’T GO TO KINGS VALLEY. Around EU is so many amazing hotels cheaper than this . ( we paid a lot for our rooms , I am regretting it)

We are visiting the hotel for the second time this year and we think it just keeps getting better! We were satisfied with the kind and responsive staff, the food, the spa center! We will visit again!