Java Paradise Resort

good hotel

Beautiful childfriendly hotel! Initially it seemed that earlier negative reviews were confirmed especially in the area of being understaffed: our room wasn't ready in time probably mainly because of not enough staff. Later though we had very good experience with how the room (we stayed in a family cottage) was cleaned daily. 1. The location is really excellent: close to the sea, with a big swimming pool, close to the harbour and walking distance to the village centre with shops & restaurants. 2. So the cleanliness only get 3 of 5 because of what mentioned before. 3. Service gets 5 as we found that the staff was very helpful. At breakfast we could order omelet and scrambled eggs (not part of the buffet) and we could order some extra other specifics that was more fit to our Western food wishes (pancakes without green food colouring!! ;). Friends that came over were initially asked to leave the pool but when we explained that we assumed they could stay for a 50K fee pp (like we've seen other hotels deal with this), they allowed us. A broken lamp was fixed immediately upon arrival. When we asked for extra toilet paper or shampoo they would bring it immediately. When we asked where we could buy bread for lunch for our kids one of the staff got 2 loaves of bread for us and they didn't charge us extra for that! Breakfast was served earlier upon request (earlier than 6.30) since the ferry left early. 4. Facilities 4 out of 5: fairly new, straight forward, practical. Only some broken things like tiles here and there that were broken and at reception, the ceiling had a hugh hole. So in general, we found this a very very good hotel where the staff made our stay very pleasant, we would like to come back one day!