Mercure Clear Mountain Lodge

The staff were excellent and we couldn’t recommend them any more. The staff did everything they could to ensure we had the best possible stay. The facilities great albeit dated and a little unkept. We had some stains on our curtains that looked like food. It certainly isn’t a luxury stay but it’s comfortable and the price for the rooms are reasonable. The prices in the bar/ restaurant are crazy but if you pay for breakfast included it’s worthwhile. Our biggest issue was the lack of ramps - they are a lot of stairs that we weren’t prepared for. It’s not really a family hotel with little to do at the property for younger kids but the views are beautiful!

We had a lovely stay but felt we couldn’t utilize the pool as often as we planned as there was no shade provided. Also the restaurant deck was rotten (nearly completely through in one place) and lots of sharp rust in places on balcony rails. Outdoor couches were pretty old and tired. Breakfast was lovely with lots on offer and they were very patient with our kids questions about all the food. The rooms were lovely though air con only just coped and didn’t reduce the temp in the room much but did improve the humidity. The balcony view from our room was lovely and the kids loved the bush turkey that made two nests while we were there!

I booked this because it was suppose to have amazing views, but the trees have grown and obstructed the views. The front desk hours are also ridiculously minimal. The cleaning services though were phenomenal

The day spa was nice .definitely rate the steam treatment. The view was lovely. Staff were wonderful ,very helpful and polite. Dinner was nice and the buffet brakfast was amazing.

Nice location but noisy rooms Also Wotif listed standard room was Queen size bed and King size bed. It was infact a king single

Don’t feel like I got the value for our stay.. the food was the only good thing about the stay the dinner was fine dining and actually really good.. however the staff were always talking amongst themselves until they had to come and wait.. there was not clear direction of getting to the chalet got lost couple times.. accommodation room was average there was bugs around doors balcony but up on mountains.. didn’t get sleep much as a lot rowdy noise due to a wedding being on..

Beautiful drive up to the location. Views are amazing

Staff are fantastic. Very comfortable bed. Clean, tidy, nice view. Lights outside door, shine into room at night with the blinds down so if you like a very dark room, then this place is not for you.