Guest User
November 7, 2023
The hotel was being renovated and I stayed one night and had to paint my room. The pungent smell of the paint was nauseating. I requested to wait until we were full and left before painting. The hotel refused and asked another roommate who was staying with me that night. One person, informed me to check out. The next day I went to check out, but the hotel denied asking me to check out. Instead, they said I had to change rooms and let them renovate them. If I insist on checking out, they won't refund my money.
I had no choice but to accept the room change. First I moved to the third floor, and then I said I wanted to renovate it. I had no choice but to move to the eighth floor. The upstairs was like a maze and I often couldn't find the exit.
The room I changed to had no lights, making it inconvenient to charge. The sheets and quilts had a smell, and it made my whole body feel itchy when they were covered with them.
The hotel promised to solve the light and charging problems and provided two power *****s. But the two fans are broken. I said I would install the lights in the afternoon, but when I returned to the hotel in the evening, the lights were not installed yet. You can only open the door and rely on the corridor light for lighting.
The hotel did not have slippers and promised to provide disposable towels and slippers every day. However, after picking up the towels on the first day and picking them up on the second day, the hotel receptionist said they didn't have them and yelled at me. I couldn't understand what he was saying. The light was installed despite my repeated requests, but the fan ignored it.
The *** who slept on my upper bunk at night was studying English in the middle of the night, and then had sex again in the middle of the night. The bed was so far away that it felt like an earthquake, waking me up from my sleep. I asked him to go to the toilet to solve the problem, but he insisted on staying on the bed* *, so the two sides quarreled. I made a noise with the guest next door and called a lady from the hotel who was about fifty years old and wearing glasses. The lady had a grudge against me because I showed dissatisfaction when I was forced to change rooms during the day. This time I was caught. Opportunity to retaliate against me unscrupulously and not listen to my statement of facts.
, nor tell me how to deal with it.
Instead, I communicated secretly with the *** alone, using a mobile phone translator, and refused to allow me to read the content of their chats. After discussing with ***, they kept calling. I didn’t know them or what they were saying on the phone because I couldn’t understand Turkish at all. I asked ***’s glasses what they were saying and what *** The glasses didn't say anything, just asked me in a stern manner to go downstairs to the reception to sort it out.
I asked a guest watching on the side what Mr. Glasses was talking about on the phone. The guest told me that the hotel was going to ask the woman to move to another room. I saw that the resident had a good relationship with ***, plus *** had cold eyes with glasses and a very unfriendly attitude, so I didn’t really believe what this onlooker said.
I arrived at the reception desk downstairs. Another man in his early thirties with a tattoo on his right wrist asked me and *** to take out our passports. He handed them to the hotel counter. The receptionist took my passport and registered it on the computer. I asked him why he did this, and the man explained that he was checking if there was anything wrong with my passport.
After checking my passport, the man told me that I could stay and he would kick the *** out of the hotel. But I saw that *** stayed at the hotel and left without picking up his luggage. During the whole process, those naked glasses were sitting on the counter, watching coldly, looking at me with hostile and malicious eyes.
The man's explanation was inconsistent with the facts I saw, and also inconsistent with the opinions of the onlookers who followed downstairs to watch the excitement. In addition, the protection of *** by his glasses and his obvious hostility to me made me confused. Feeling deeply threatened, I could no longer trust anyone here. For my own safety, I chose to leave the hotel overnight and find another hotel to stay. For this reason, I lost two days of room rent, taxi fare, and the cost of renting a hotel. Before leaving, I also lost some personal clothing.
Summary: Except for the handsome young man in his thirties who has a tattoo on his right hand, and some floor attendants, the other people in the hotel, from the boss to the receptionist, have extremely bad attitudes, which I have only seen in my life, and the service is even less satisfactory. Not on.
This is the first time I encountered a hotel that forced guests to change rooms in the name of decoration. It had no lights, smelly quilts, was dirty, had no fans, and was like a maze.
This trip to the Hell Hotel made me extremely uncomfortable, and the psychological trauma it caused may not be healed for a long time. It is well deserved to be the worst hotel in Turkey. I regret very much that I only looked at the price and not the ratings and reviews, which caused me to be physically and mentally exhausted, feel hurt, and cost me hundreds of yuan in economic losses.
It’s hard for me to understand why Ctrip would launch such a hell hotel. I suggest that those who come after me take a lesson from me, make careful choices, and don’t be greedy for cheap and make the same mistakes I made.
Original TextTranslation provided by Google