Relax Hotel

Relax Hotel Reviews

Relax Hotel

No. 888 Liyu Road (Shimao Center), Wucheng District, Jinhua, Zhejiang, ChinaView Hotel Details
Relax Hotel
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Relax Hotel Guest Reviews

4.4/5
749 reviews
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(749)
Positive reviews(701)
Reviews with photos/video(89)
Delicious breakfast(67)
Large rooms(59)
Convenient for shopping(46)
Located in the city centre(24)
Poor air conditioning(16)
Perfect for business trips(10)
Stayed multiple times(10)
Delicious buffet(7)
Negative reviews(48)
Ramzan
Deluxe Room (2 Beds)
Stayed in May 2024
Solo travellers
3 reviews
4.7/5
Amazing
Posted on May 10, 2024
The Air Conditioner was not cooling well .
Response from Property: Thank you for your stay.We sincerely apologize for not giving you a satisfactory stay experience.Recently, the temperature difference between morning and evening has been large.The on and off time of our central air conditioner is 16:30-23:00.You can call the front desk in advance if you need it next time.We can also ask the guest room center to place an electric fan for you.Sorry again.
Mary
Deluxe Double Room
Stayed in Jun 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
good service at the reception and also at the restaurant. Good breakfast and nice location just a couple of meters away from the exit.
Response from Property: 尊敬的賓客：您好！感謝您對金華瑞萊克斯的支持，感謝您給力的點評，出門在外，住得舒心是每個旅者的期望，我們一直秉承着熱情微笑、盡善盡美的服務理念，讓每一位客人滿意是我們的心願。期待您再次光臨哦！
Anna Kkkk
Panoramic Double Room
Stayed in May 2024
Travel with friends
9 reviews
4.2/5
Very Good
Posted on May 4, 2024
Hotel is mostly for local tourists. Facilities for foreigners on-site are limited. Very nice restaurant on the 4th floor. Important to mention barbecue house hotel next door for late dinner.
Response from Property: Dear guests, we are very sorry. Currently, our hotel does not have entertainment facilities. Our hotel currently provides wedding banquet boxes, meetings, dining, and confinement center receptions.Maybe there happened to be a May Day wedding banquet when you checked in. I'm sorry for misunderstanding. Next to our hotel is the World Trade Mall, which can satisfy your shopping and dining needs. There are also cinemas, KTV and other leisure and entertainment. I'm sorry again. make you misunderstand
Guest User
Panoramic Twin Room
Stayed in Apr 2024
Other
49 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel has a central location and is next to a large shopping mall, so there is everything you need within a few minutes of walk. The room is spacious, and is on the 23th floor, so it has a good view and quiet. The hotel is well-equipped in general. The staff were friendly and efficient. The most remarkable thing is the breakfast, it has such a wide variety of both Chinese and Western food that you can hardly avoid eating too much.
Response from Property: Dear my friend ,I`m so happy to hear that, and it`s my honor to be a wonderful memory of your journey. We also look forward to your visit to our hotel again to provide you with better service. Finally, I wish you happiness everyday!
Scott
Deluxe Room (2 Beds)
Stayed in Apr 2024
Business travellers
11 reviews
1.7/5
Posted on Apr 4, 2024
I spent several nights feeling hot trying to get the temperature low so I can sleep. I fall asleep in frustration and wake up in the middle of the night hot. I asked how to get the cold air to work and they said they don’t have cold air AC in the rooms. They said they could bring me a fan and a bucket of ice. Seriously? I pay for a camping experience in a 4 star hotel. If you need AC, avoid this hotel.
Response from Property: Dear my friend,I`m so sorry to hear that, we should solve this problem as soon as possible ,and we also looking forward to your next stay at our hotel ,we want to be a wonderful memory of your journey！Finally,wish you happiness everydays~
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2023
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Jan 2, 2024
I visited Jinhua to see my friend and this hotel was in a very convenient location where I could go to the mall or restaurants very easily. The facilities were also very clean!
Response from Property: 看到客官您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。瑞萊克斯大酒店位於世貿中心，處於繁華的商業圈，附近有世貿中心商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦
钱至浩Nathan
Deluxe Room (2 Beds)
Stayed in Sep 2023
Solo travellers
30 reviews
5.0/5
Outstanding
Posted on Nov 12, 2023
Top notch Hotel... the rooms are big and spacious... Location is perfect( next to the mall)
Response from Property: thank you for your patronage and welcome next time
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2024
Business travellers
12 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Amazing place
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與五星好評 ！很高興能為您的出遊帶來美好的時光。您的好評給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨 ！歡迎您再回來體驗，祝生活愉快！
borque
Deluxe Room (2 Beds)
Stayed in Feb 2023
Business travellers
38 reviews
3.5/5
Posted on Feb 5, 2023
there is a construction in hotel hard to sleep
Response from Property: Hello, thank you for your stay and taking the time to share your stay experience with us. During your stay, our hotel is being upgraded and renovated continuously. We are very sorry for the inconvenience caused to you. We believe that after the renovation, we will show you a new look.
Devione Marquette
Deluxe Double Room
Stayed in Jul 2022
Travel with friends
3 reviews
4.2/5
Very Good
Posted on Jul 27, 2022
I liked the location and the view was lovely. The hotel staff was helpful.
Response from Property: Dear Guest: I am very glad that you and your friends had a wonderful holiday in the hotel. Your comments are the affirmation and encouragement of our best service. Wish you a happy life!
Dahu2017
Deluxe Double Room
Stayed in Dec 2024
Business travellers
7 reviews
4.0/5
Very Good
Posted on Dec 17, 2024
I've stayed here before and had a good impression. This time I bought it again. The standard room is quite large and the hygiene is good. The building is relatively high. It is a landmark in Jinhua. The location should be a commercial center, and there are many shops around.
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Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞 ！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨 ！歡迎您再回來體驗，祝生活愉快！
Guest User
Deluxe Double Room
Stayed in Dec 2024
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
The location is excellent and the transportation is convenient. The room is clean, tidy, comfortable, spacious, bright and sanitary. The bathroom is large and has double washbasins. The breakfast is rich and varied and delicious.
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a pleasant stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travellers
22 reviews
3.5/5
Posted on Oct 28, 2024
The lobby is grand and the rooms are spacious. However, the room facilities are old. The bathroom is as shown in the picture. The wall paint falls off when taking a shower. The kettle is dirty and cannot be used. A good hotel with poor management also has a bad stay experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Anonymous User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Couples
21 reviews
3.8/5
Good
Posted on Oct 19, 2024
The hotel is in a good location, with convenient dining and shopping around. The hotel lobby is a bit dark, the hardware facilities are very old, the room soundproofing is very poor, the service staff is unprofessional, there are many types of breakfast, the egg tarts and pastries are good, but the restaurant is under renovation. If you have high requirements for accommodation, it is recommended to choose carefully.
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Response from Property: Dear guests: Hello! Your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff are looking forward to your and your family's visit again! I wish you a happy life!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
12 reviews
4.5/5
Great
Posted on Oct 6, 2024
The room is quite big, the two single beds are also quite wide, the facilities are a little old, the bathroom space is OK, the location is good, there is a big shopping mall downstairs, and it is also close to the train station. The hotel breakfast is not bad, and the overall price-performance ratio is OK during the holidays
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Relax Hotel! The hotel has experienced countless receptions, and the facilities are inevitably left with traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also make up for the shortcomings of this time with better services. I hope you will continue to pay attention to and support us. Thank you again for your comments and sincerely look forward to your visit again.