Anonymous User
August 19, 2023
The most speechless time I’ve ever stayed in a hotel while traveling.
① Because the flight was delayed by 4 hours, check-in originally scheduled before 9 o'clock was postponed until almost 1 o'clock in the morning. During this time, the hotel did not call to check whether to check in! (Our flight lasted only one hour, and we didn’t get on the plane until 11 o’clock. The hotel didn’t have a phone call when the signal was normal)
② The 5 of us (2 children) arrived at the store before 1 o'clock. There was no staff at the front desk. There was only an uncle from the logistics depar**ent who didn't know whether it was the logistics depar**ent. He replied that he might have gone to the bathroom. After waiting for nearly half an hour, the front desk called at least 3 times. Then the kid still had an upset stomach! Then when the front desk staff came over, there was no apology or explanation! They asked me to check in with an indifferent attitude!
③We have 2 large rooms and 1 small one. There are no children's slippers in the room. I called the front desk and asked that I need to go downstairs to get them myself! !
④In addition to the above speechless behavior, make an objective evaluation of the hotel room! The room had a smell similar to formaldehyde, which made people uncomfortable. The room was not clean enough. The water in the shower room seeped into the room next to it, making it full of water! Hotel breakfast ends at 9:30!
The above is the true evaluation of the first hotel in the first stop of this trip to Jiangxi. Although it was very depressing at first, fortunately, the subsequent hotels or B&Bs were all satisfactory!
Please be careful if you want to check in! ! ! ! !
(Picture 1 shows the arrival time of Didi’s itinerary, Picture 2.3 shows the front desk time, and the last few pictures are in the room)
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