Mudaxia🦸♀️
April 22, 2024
This is probably the worst accommodation experience in my life! ! !
1. At about 12:14 local time on the night of check-in, when I was half asleep and half awake, someone outside the door tried to swipe the card several times to enter. Because of the shock, it was difficult to fall asleep again, so I contacted Ctrip to find out what happened.
2. Later, the room phone was called again, and I was shocked again. The three of us couldn't fall asleep.
3. It dragged on until 10 o'clock the next morning. The hotel replied that the guest next door found the wrong room and accidentally swiped our door, and emphasized that it had nothing to do with the hotel! ! ! But... they are all guests of the hotel. If one party is disturbed by the behavior of the other party, the hotel should have a sense of service, take responsibility, and should comfort the disturbed party, but the hotel's attitude is indeed very tough.
4. Originally booked for 2 nights, the next day because of the shock the night before and the disappointment with the hotel's attitude, asked to check out the next night, but no one responded to the hotel front desk, and the time was delayed for a long time.
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