Taxim Express Bosphorus Hotel

I don’t recommend this hotel, the stuff is not welcoming, they don’t even smile to your face or respond to your Hi. Cleanliness level is very low, they leave trush in the bins in the room, the floor they don’t wipe it. We are 2 and they give us only 1 towel. The good experience is also so poor nothing special.

The service staff is very warm, attentive, friendly. There is cleanliness and all conditions to relax and concentrate on your business. Thank you very much for this wonderful hotel, I will definitely come back!

Nothing from the first minute it was a grief. The front desk was very mean. I have videos of his ugly behavior . I showed him ******* confirmation number but he was screaming and saying that we don't work with ******* for two years , I asked to talk to the management and when he called his manager his manager was also ugly and I could hear him on the phone screaming so he did not want to talk to me and hang up on the front desk guy. I asked them to give letter sating that they don't work with ******* so I can get my money back but they refused. The only option was either I leave to find another hotel or I pay cash because they refused to take credit card. Since I was tiered and not familiar with area I had to pay cash and I had a receipt with video showing that I got charged twice , one by ******* and another by the hotel. The room was not the room that I was chosen when I reserved instead they gave me a room with two twin bed! Bathroom was dirty. Breakfast was horrible and treatment were very very unprofessional by the service staff where there was only two. I did not eat because I could not trust that the food from it is look seems stored somewhere in the heat for days! Security zero. Anyone can come into the hotel without anyone asking question. I was very worried for may money where I had to carry what I had everywhere I go during these two unpleasant days that I stayed there. ******* should not have listed this hotel . I called ******* and selected option callback but!