Majestic Elegance Costa Mujeres - All Inclusive

(TL:DR) Oh my goodness! I believe Majestic Elegance Costa Mujeres has potentially spoiled us for any other all-inclusive resort for some time! What an incredible experience! It is truly an all-inclusive experience, except for their off-site excursion company (GoMajestic), and their jet ski rental opportunity (Book those at the kiosk off the main walkway towards the family pool/sky lounge area!) We didn’t have much use for the butler service (1-2 times during our stay); however, Arturo was a sweetheart and very helpful! As far as tipping goes, we were recommended by others who traveled to similar resorts (Seeing as this was our first time!), to tip $1 for each drink at the bars, and $1-3 each at meals. We also did $5/day for housekeeping, because they did have to change our linens a few times during our 5-day stay. She was such a sweetheart and so efficient, so we were glad to do so. Not sure if they have teams or not, but we realized we had the same housekeeper every time, which was really neat! I’m not particularly sure if the way we approached tipping was appropriate/enough, but they were incredibly appreciative and respectful if it wasn’t (!) Highly recommend the swim-up suite with the outdoor jacuzzi! We were in room 3010 and it was absolutely wonderful - The jacuzzi was great for when the pools weren’t super warm, but you still wanted to be in water! The bubbles were very loud, but that was the only draw back! The layout of the resort itself was almost perfectly designed! The adult side is distinctly separated from the family side; the restaurants and shops weren’t far away or in the way; plenty of space to walk around and enjoy your privacy, yet still many community spaces for meeting people and making friends if you choose to! The beach was incredibly well kept. The beach was cleaned at least twice a day, with security guards walking around every so often to make sure the resort’s privacy and lack of vendors is maintained. We felt perfectly safe to walk the beach and stand in the water every night. The security guards would smile and wave to let us know we were okay, and they were also respectful of our privacy as we stargazed and chatted, soaking it all in :) The food was delicious! They accommodated everyone’s dietary needs very well, and we had so many foods to try! The buffet is great for lunch and dinner, but be sure to put reservations in for the dinner restaurant options when needed, because you don’t want to miss out! The restaurants are all included, except the steakhouse, which we plan on trying out on our next visit! Otherwise, Mar House is fantastic! We were fortunate enough to enjoy the lobster dinner there - It was some of the best lobster I’ve had in a while, and I grew up in New England! Every time we ate, the meats/seafood were incredibly tender and flavorful! I could go on and on, but suffice it to say, we absolutely plan on visiting again, and bringing friends! The resort caters to a wide range of individuals, and we can’t wait to introduce it to our friends and family! The only thing I’d say we wished was that there was one late night community space for the young adults to hangout at after Legends sports bar/club closed, because sometimes they closed an hour early, and then there was nothing to really *do* between 1 or 2am till breakfast, and not everyone wanted to invite brand new friends to their rooms 😅 We did make some great friends while we were there though, and actually have plans to visit them in their home cities this year! I hope more international visitors will be there next time though, as it seemed to be primarily Americans at the resort when we were there (!) 10/10 experience overall, and we will absolutely be visiting again soon!

This is an amazing property. The entrire experience was wonderful. The view from our room was spectacular. Id love an opportunity to come back again!

The service was not that great You have to ask few times for wine or beer at restaurants Overall we had a great time

Restaurants were lacking service and food was mediocre. Two Restaurants require reservations at least 3-4 days ahead and they were only half full but clearly the best food. Otherwise hard to find food during afternoon unless you go to buffet. Room service food was nearly inedible. Caution when booking, there is an adult (club) side or family side but it isn't clear on *******. Both have amenities but the adult rooms have minibars. Our room was reserved as a king size but when we arrived, we had 2 single beds and no rooms left.

Staff very pleasant and accommodating. Property was quite beautiful. A larger, shaded hut with the bar and chairs on the beach under the hutch would be very nice. The butler service was not very helpful for us. We saw him twice and we didn't know when he was attempting to reach us. We were 3 days before we met him. We had room service the day we took a tour to Chichen Itza. The food was cold and everything was still on the table in our room when we returned at 6:30 that evening. Overall, it was a lovely experience but these were the few short comings we encountered. We were in building 3 and the entertainment was very noisy until 11:00. Some type of noise control would be appreciated .

Excellent beach and very friendly staff. The food was excellent, although the buffet closes 3 times a week. But probably because it was low or occupancy while we were there. Overall, a overall, a really great resort. Although a bit far from anything else if you were looking to tour anywhere.

The property is stunning and clearly geared to adults. I was here with a large group of family and friends for my nephew's wedding yet we did not feel pampered. I shared a room with my teenage daughter in the family section. The room was nice and clean, bathroom worked and the outdoor jacuzzi was amazing. The family section, however, lacks activities for kids, a la carte restaurant options and the amenities and attention that adults get. Teens and older kids can hang in the teen room, which is great as they have three video games stations, a pool table, Air hockey and foozeball - but lack organized sports and events. The food is fresh and variety is good. I would not recommend for families as there is no value and the lack of attention makes this less appealing for families overall. I would not consider this a 5 star hotel. More like a 4 star for the reasons above.

If you’re looking for a quiet area to think this is not the place for you- we “attended” 5 weddings this week.. and as we are thrilled for the happy couples.. our room being directly across from the venue did not allow for ANY peace from 8-11pm- also the music was SO LOUD even closing doors would not help with the noise- when we asked for a late check out we were immediately shut down with a NO- this resort is for you if you love loud noises or are deaf- we will never be returning here… and so much for being an ******* gold member.. that didn’t get us ANYTHING. Food was good.